A closer look at what’s new in U8.
The 3CX team has been working hard on Version 20 Update 8 throughout 2025. Now with the final release just around the corner, we’re sharing an early look at what’s coming. The V20 Update 8 preview webinar - with a strong focus on AI - is now available on YouTube, covering key new features and improvements.
Live Update 8 webinars will be scheduled shortly, so watch this space!
What’s Covered in the Update 8 Webinar
The webinar provides an overview and live demonstrations of several major additions in Update 8, including:
- AI features
- 3CX AI Agents
- 3CX Transcription Engines
- Boss-Secretary functionality powered by AI
- System & licensing improvements
- SIP Trunk Checker
- New license options
Watch the webinar recording below. More in-depth videos will follow after the final release, covering individual features in greater detail.
Join the Discussion
Update 8 is entering its final stage. Now is the best time to explore what’s coming and watch the webinar. Join the 3CX discussion in our dedicated Partner or Customer Forums. Follow us on X and LinkedIn to stay-up-to date on latest news and feature releases.

