Final fixes. Next stop - Update 8 Final!
Building on the successful releases of ALPHA, BETA, BETA2 and RC1 we’re now in the final stages before Update 8 final goes live. Read on for an update on minor fixes and improvements.
Fixes & Improvements
RC2 includes a broad set of fixes and optimisations across messaging, call handling, transcription, CRM integration and data processing:
- Added and optimized indexing tasks for Data Connectors (PostgreSQL, MySQL, and Microsoft SQL Server).
- Improved robustness and performance of CDR post-processing.
- Improved avatar matching and call history icons when a contact exists in both Personal and CRM phonebooks.
- Improved MySQL Data Connector performance.
- Fixed new adjustment requirements for Whatsapp messaging to comply with their new requirements.
- Fixed discrepancies between talking time and ringing time in exported CSV records versus Web Client data.
- Fixed an issue where most transcription timestamps were missing when the PBX is using a different locale using onboard AI transcription.
- Fixed CRM call journaling issues when calls were routed via IVR and then sent to voicemail or ended.
- Resolved an issue where the PBX sent OPTIONS messages to refresh the session timer, causing calls to drop.
- Resolved a call loop scenario where calling your own DID caused unprocessed calls and missing Web Client call history.
View the complete changelog here.
Get Started With Update 8 Release Candidate 2
To try out these new features, upgrade to V20 Update 8 RC2.
- Log in to the Admin Console
- Navigate to System > Updates
- Select Update 8 RC2 and click Download
Join the Forum Discussions
Join the V20 discussion in our dedicated Partner or Customer Forums. Follow us on X and LinkedIn to stay-up-to date on latest news and feature releases.
