LONDON, UK and BRISBANE, AUSTRALIA XX JANUARY 2015 – 3CX, developer of the award-winning Windows VoIP PBX 3CX Phone System, are pleased to announce that FaktorTel VoIP services are now available on 3CX Phone Systems. This exciting new partnership will provide 3CX customers with seamless access to FaktorTel’s innovative, market-leading business VoIP systems.
Successful interoperability testing with FaktorTel’s systems guarantees full operation of VoIP on all 3CX Phone System’s features, giving 3CX customers access to highly reliable and more cost-effective VoIP calls. With technical support provided by both 3CX and FaktorTel as well as regular testing of the configuration templates, customers can be assured of consistently superior call quality.
Setting up FaktorTel as the VoIP Provider of choice is very easy, and IT Administrators can complete the process in minutes with a few clicks of the mouse. 3CX Phone System customers can simply select FaktorTel SIP trunking service from within the VoIP Providers’ node of the 3CX Management Console, which will automatically configure their inbound and outbound rules to make and receive calls.
Stephen Corrigan, Vice President of Sales at 3CX said:
“The success of the interoperability testing with FaktorTel is great news for 3CX customers. We are confident that FaktorTel will provide a high quality service, enabling our customers to benefit from all the features offered by 3CX Phone System.”
Allan Cowling, FaktorTel CEO said:
“We look forward to bringing our affordable and feature-rich VoIP services to 3CX customers. FaktorTel’s VoIP technology, built on the open-source Asterisk®* platform, provides the scale, global reach and cost-competitiveness required by Australian business customers. This new partnership means 3CX customers will be able to enjoy more reliable and higher quality VOIP communications, backed by our superior local Australian technical support services.”
About 3CX (www.3cx.com)
3CX is the developer of an open standards communications solution which innovates business connectivity and collaboration, replacing proprietary PBXs. The award-winning software enables companies of all sizes to cut telco costs, boost employee productivity, and enhance the customer experience.
With integrated video conferencing, apps for Android and iOS, website live chat, SMS, Facebook and WhatsApp messaging integration, 3CX offers companies a complete communications package out of the box.
350,000 customers worldwide use 3CX including Hugo Boss, Ramada Plaza Antwerp, Harley Davidson, Wilson Sporting Goods and Pepsi.. Maintaining its global presence, 3CX has offices in the U.S., U.K., Germany, South Africa, Russia and Australia. Visit 3CX on LinkedIn, Facebook, Twitter and Instagram.
About FaktorTel (www.faktortel.com.au)
Founded in Queensland, Australia in 2004, FaktorTel is one of Australia’s largest VoIP network providers. FaktorTel uses its VoIP network to deliver superior internet-based telephony services to its residential, business, corporate and wholesale customers. Uniquely, FaktorTel owns, operates and maintains its own purpose-built VoIP network with direct connectivity to most of Australia’s major carriers, and have formed agreements with international carriers such as Tata, Telecom NZ, Verizon and other providers to provide national and global reach. Renowned for its championing of the open source asterisk®* platform, network up-time and high redundancy levels, FaktorTel’s internet-based telephony solutions are available to all customers, unbiased and independent of the internet service providers they choose.
FaktorTel has a highly trained locally-based service and support team that helps customers to solve issues and make the most out of their VoIP plans and services.
