Τhe latest Android Beta app is picking up steam and with your feedback, keeps adding new features and functionality on the way to release! This beta version bundles new status options, video calling, optimized call and contact handling, improved chat functionality, with a laundry list of improvements and upgraded components. Full Speed Ahead Join the 3CX Beta Program and get th [...]
Great news for our partners in New Zealand! 3CX distributor Soft Solutions has organized a training event, scheduled to take place in Palmerston North this September. Looking to get 3CX certified? This is the ideal opportunity to prepare for the certification exams and do some networking while you're at it! The training session is set to take place on Wednesday 25th September 2 [...]
Distributed systems like 3CX WebMeeting, with a geographically-dispersed infrastructure serving about 100K+ web conferencing sessions and 200K+ participants each month, can and do face technical issues. WebMeeting users are now in the know by heading to the new 3CX WebMeeting Service Status page, to get a bird's-eye view of the service nodes’ availability and any occurring issu [...]
Last month we released a Beta version of our Android app with an updated user interface, as well as call encryption and reconnection. See what else was included in this Beta version. Join our Beta program for Android today. With the Beta program you get to try out new versions before their release as well as provide us feedback on how to make the app even better. Some points to [...]
Times are changing! And to adapt, many call centers have evolved beyond functioning simply to make cold sales calls or operate customer service helplines. Today, an increasing number of contact centers are becoming multichannel or omnichannel in that they provide a seamless experience through various channels of communication. However, to make this leap, its important for conta [...]
Amazon is no stranger and needs no introduction for its hosting services. So we just took an evolutionary step and made 3CX available as a pre-configured solution on the AWS marketplace. You read that right! 3CX deployment on Amazon is now easier than ever with just these 3 steps: Set instance options. Deploy. Configure PBX > Done! AWS Marketplace's digital catalogue makes i [...]
As you might have heard already, we have just released a new 3CX app for Android Version 16 BETA, and are working round the clock to add the last remaining features…yes, including video calls!!! Those of you that have not tried the app yet can opt in to become a beta tester. And, do not forget to rate the app and give us your feedback! Comments and ratings from the Google Play [...]
UK partners: we're back with another series of our ever-popular 3CX training events this September in Birmingham and Bristol. So if you're in need of a little brain refresher after the summer holidays, and want to get intermediate or advanced certified, why not sign up to attend? The training events are scheduled to take place on Thursday 12th and Friday 13th September 2019 at [...]
LONDON, UK, 13TH AUGUST 2019 - 3CX, developer of the innovative business communications software, has today announced that ACIBADEM City Clinic, a branch of the ACIBADEM health chain, has successfully completed the deployment of its awarding-winning VoIP PBX solution at their facilities in Sofia, Bulgaria. The group is a part of IHH Berhard, a global chain and world leader in p [...]
To finish our stream of midsummer updates with a bang, Update 3 Alpha has just been released and... it's not to be missed! Included among the numerous fixes, updates and improvements are the new built-in DNS and reconnect connectivity controls, just-released Android and iOS apps, new audio transcription options and drag-and-drop attachments in Web Client's "Chat". Latest Update [...]
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