In this post we show you how to enable STUN in order to test 3CX Phone System using a dynamic public IP address. By default, 3CX Phone System assumes that you have a static public IP address and disables the STUN server option. A static public IP is needed in order for VoIP providers, remote extensions and WebRTC calls to work. Note that use of a dynamic IP address is only suit [...]
Emails … and instant messages … and voicemails, oh my! Today’s workers are flooded with communications from their multiple business partners and clients using a multitude of mediums and unified communications features including chat, videoconference, conference calling, extension portability and reliable old email. Without the right tools at their disposal to address the variou [...]
Following the release of 3CX Phone System 12.5, we have also revamped the 3CX Advanced Certification Test accordingly! The new Advanced Certification test includes questions about 3CX Phone System 12.5 and its new integrated technology WebRTC. As WebRTC is a new and upcoming technology there would be no better way to help 3CX Partners increase their sales by making sure they k [...]
If you're a regular visitor to our blog and forums, you may already know that we recently migrated our international forums and also introduced a brand new Dutch forum due to your feedback. Well, to all of our Turkish users, we listened to you too and we would like to inform you that our new Turkish forum is now online! Prompt Answers When You Most Need Them Because providing t [...]
Thanks to the proliferation of cloud computing, many companies are more confident about removing the shackles that attach them to their on-premises equipment and harnessing the cost-effectiveness and power of the Internet to meet their business objectives. Increasingly, organizations are deciding it’s time to free themselves from vendor lock-in by getting rid of their proprieta [...]
There’s a reason the unified communications (UC) market is surging: The technology is revolutionary, providing teams of all sizes with the tools they need to take their game to the next level. Part of the reason that the global UC market is expected to eclipse $75 billion by 2020 stems from the fact that the technology—which integrates voice, video, instant message, email and p [...]
Having added a whole new host of VoIP providers with the Release Candidate for 3CX Phone System 12.5, we are pleased to welcome even more with the final launch of version 12.5. With over 20 new VoIP providers certified, you can offer your customers even more choice! Axialys- France Broadvoice- USA Fusion Communications- Japan NETPLANET- Austria To view the full list of supporte [...]
LONDON UK and DUBAI UAE 22 JANUARY 2015 - 3CX, developer of the award-winning Windows VoIP PBX 3CX Phone System, today announces that SITEC has been appointed as an authorized 3CX Distributor for the MENA region. As a new distributor, SITEC will promote 3CX by hosting training events in which 3CX Partners will be shown how to install, configure and support 3CX Phone System. SIT [...]
Version 12.5 is no longer available for download. To download the updated version click here. Improve the way you handle customer calls. Now with 3CX Phone System v12.5 and Office 365 integration, you can take advantage of accurate automatic activity reports that will allow customer service personnel to handle business effectively and efficiently. Also, with automatic call pop- [...]
This guide is outdated. In this post we describe the configuration of a Kerio Control appliance for use with 3CX Phone System. This configuration is based on version 8.3.0 build 1988. Status In general Kerio Control is known to work correctly and can be used as a gateway in front of a 3CX Phone System to connect VoIP Providers, Direct Remote Extensions (STUN) and 3CX Tunnel con [...]
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