Blog - Page 272

The Session Description Protocol (SDP)-VoIP Part 2

When a SIP based VoIP call is established, the audio or video sent between two SIP entities or more is streamed. Since many different codecs are supported by different devices or software, and each individual SIP entity taking part in the call does not know the IP address of the other SIP entity or to which port the stream should be sent to, SDP is used to advertise such detail [...]

By |October 11th, 2009|Comments Off on The Session Description Protocol (SDP)-VoIP Part 2
The Session Description Protocol (SDP)-VoIP Part 1

When media is streamed in a SIP based voice over IP call, being audio, or video or both, one of the requirements is for the participants to know the media details, i.e. transport address, transport protocol, codec, ports and other session description metadata. SDP, also known as Session Description Protocol is the protocol used with SIP (session initiation protocol) to advertis [...]

By |October 11th, 2009|Comments Off on The Session Description Protocol (SDP)-VoIP Part 1
3CX Phone System gets chatty with Instant Messaging feature

New version 8 completes unified communications offering with text chat, remote phone management, CRM integration and call center features London, UK – 6 October 2009 – 3CX today announced a new version of its popular VoIP PBX for Windows, 3CX Phone System v8.0. With the new instant messaging feature, 3CX Phone System becomes a complete VoIP Unified Communications Solution. Othe [...]

By |October 6th, 2009|Comments Off on 3CX Phone System gets chatty with Instant Messaging feature
How do I update a Patton Smartnode to the latest firmware?

This document explains step by step how to upgrade the firmware of your Patton to the latest version. This doc uses the Patton 4554 as an example, however all other Patton devices follow an almost identical procedure. Step 1: Download the appropriate firmware for your Patton 1. Go to the firmware repository on the Patton website. 2. Now choose the Smartware firmware version you [...]

By |October 3rd, 2009|Comments Off on How do I update a Patton Smartnode to the latest firmware?
3CX Phone System v8 RC3 available

This the final build of 3CX Phone System v8 which will be released early next week. Unless there are major showstoppers, this release will go 'Gold'! Changes: FAX SERVER FIX for crash on numerous incoming faxes restore procedure for prompts Fax configuration of files form the edit templates - fax over poroviders with Nat support Myphone bug in forwarding rules not showing. Impr [...]

By |October 2nd, 2009|Comments Off on 3CX Phone System v8 RC3 available
Upgrading to newer versions when using Custom/International Promptsets

This information is relevant for installations that that are NOT using the default US prompt set. Customers that do not use the default US prompt set need to take additional steps when performing an upgrade. This is because version 8 has additional features that require additional prompts. After you have performed the restore, you must go to the updates page and download the pr [...]

By |September 30th, 2009|Comments Off on Upgrading to newer versions when using Custom/International Promptsets
The Busy Lamp Field (BLF) - What it is and how it works (Subscribe, Notify)

Busy Lamp Field (BLF) is a light on an IP phone which tells you whether another extension connected to the same PBX is busy or not. This has to be configured manually from the phone user and it is usually done by making use of the web interface. When configured, the phone subscribes to a resource list available on an IP PBX to be notified with such information about other exten [...]

By |September 30th, 2009|Comments Off on The Busy Lamp Field (BLF) - What it is and how it works (Subscribe, Notify)
Deerfield.com 3CX Partner training

f you would like to learn more about 3CX Phone System for Windows, please come to our 3CX/Deerfield Roadshow in the Washington D.C. area October 28, 2009 and spend the day seeing how easy it is to sell, deploy, and manage a 3CX installation. Agenda: 10:00 - 10:15: Welcome and Introduction 10:15 - 10:30: 3CX IP PBX for Windows: Why? 10:30 - 12:30: Overview of 3CX Administration [...]

By |September 17th, 2009|Comments Off on Deerfield.com 3CX Partner training
3CX Phone System v8 RC 1 Released

We are happy to announce a release candidate for 3CX Phone System v8! New additions in this release candidate are: Support for Polycom BLF Support for Polycom Side car Support for Berofix BRI and PRI Gateway cards Support for the new Cisco 5XX range of IP phones You can download RC1 here You can download the latest 3CX Assistant (with optionally integrated CRM and 3CXPHone) her [...]

By |September 16th, 2009|Comments Off on 3CX Phone System v8 RC 1 Released