Includes call notification based on contact options. When receiving a call, you’ll now be presented with a brand new incoming call notification. Based on the contact options set in the Phonebook settings, the full screen notification will provide you with both the caller’s identity - respecting still the First Name/Last Name ordering of your PBX - as well as further information [...]
3 major reasons and other common issues for your upgrade failing. So after releasing beta 1 of V20 and Update 9 we’ve already had quite a number of upgrades - enough to be statistically significant. And the results are interesting. These are the top reasons for an upgrade to not start: Number #1 - Insufficient cores - 2+ required The number one reason for an upgrade failure is [...]
V20 Beta for greater system options and flexibility. V20 is progressing well with the first Beta available for download today. A lot of functionality has been added with the focus on 2FA and Phone provisioning. There are some specific requirements to take note of, all of which are outlined in full below. Read on to learn more. Compared to the Preview, the following areas have b [...]
Prepare your 3CX for the V20 Beta release. Update 9 - one of the last updates for V18. With V20 Beta just around the corner, the main function of Update 9 is to prepare your 3CX installation for the upcoming Version 20 release. With this in mind, we highly recommend you begin your V20 preparations by installing Update 9 now. Don’t Forget! Set your System Owner V20 requires at l [...]
Now available in Beta with BLF and TAPI Support. If you’ve been following our V20 journey, you will recall that we’ve been working on a new native 3CX Windows softphone. The new softphone is similar to the iOS and Android apps in terms of functionality, and runs in conjunction with the web client. It also comes equipped with BLF (Busy Lamp Field) and TAPI support to maximize ef [...]
The Beta release of the 3CX app for Android is available to download from the Google Play store. This new Beta release now has support for Android 14 devices, together with some fixes reported on forums. We also took the opportunity to update our internal libraries to keep the client up to date with best practices. Read on to discover more. Try 3CX on the latest Google Pixel 8 [...]
This Beta release of the 3CX app for iOS is available to TestFlight members. This new Beta release has better support for iOS 17 devices, together with fixes reported on the forums. We also took the opportunity to update our internal libraries to keep the client up to date with best practices. Read on to discover more.
Contributing to national communities with suggestions, guidance and knowledge. Forums give the 3CX community worldwide an opportunity to lead discussions on topics of interest as well as support each other with answers to common questions. Running alongside the thriving international .com forum, we also have a large number of active national forums. Here you can ask questions i [...]
Supporting the community with ideas, advice and expertise. With over 139,000 members and hundreds of topics of discussion, our forum users play a vital role in supporting our thriving community. We want to acknowledge and thank you for your contributions. ‘Knowledge is power’ The 3CX forum has become a dedicated space for users to share and receive information, stay informed [...]
3CX is on a roll! G2, the largest business software review site, has published its G2 Fall 2023 Reports. We’re proud to announce 3CX has been awarded a total of 60 badges! This follows the 45 badges received earlier this year in the G2 Summer 2023 Reports, as well as the titles of ‘Best SOHO Service’ awarded by Comms Council UK, ‘Top Call Center Software’ awarded by Gartner, [...]
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