Good news: V16 Update 8 is now available! Conference scheduling has been improved to be more user-friendly. We’ve even made a handy little video so you can see exactly how to do it. Also in this update are additional SMS providers and the new, simplified way to connect Facebook. Learn the new way to schedule a conference We’ve updated the email/calendar options to make it clear [...]
Live chat has had a major upgrade and is now available for easy integration with even more websites. We’ve also included a number of performance enhancements, customizable themes and support for offsite CDN for easier configuration and faster loading. No WordPress? No problem! We realize that there are many other popular CMS systems beyond just WordPress, and our live chat code [...]
I talk a lot about sales: how to pitch a customer, or make a presentation, or what to say when you’ve only got a few seconds in an elevator. We talk about the features and benefits of 3CX. We talk about how it solves your customers' problems. But one thing we haven’t spoken about is how do you know who to target when you want more customers? There’s always someone who'll tell y [...]
3CX is getting more and more global! To reflect our rapidly expanding customer and partner base in these countries we have added Portuguese/Brazilian, Polish, Dutch and Turkish forums! EMENA and Brazil have been fundamental to the growth of 3CX, and in particular we have seen an incredible upturn in requests from both customers and resellers throughout these regions. To support [...]
Our latest Beta includes a small but useful update to the “Schedule Conference” feature to ensure inviting participants to your meetings is even easier and more professional. We’ve also added two popular SMS providers, made a change to improve the performance of Live Chat, among other things. The new, best way to schedule a conference Selecting the correct calendar will ensure [...]
To kickstart 2021 we’ve made some changes to the Partner forum to enable more direct communication with all our partners. From today, the Partner forum is open to ALL partner levels from Trainee and above. The partner forum is also open to Distributors. Read our blog post for new forum group labels. This new forum will replace the “Titanium, Platinum Partners and Premier Custom [...]
We’ve made an important change to the way partners and customers can contribute to our forums. In order to post, you must login using your partner / customer account. It is no longer possible to use a separate forum account with a different email address and to post “anonymously”. The reasons are threefold: To give priority to paying customers and partners. To allow partners to [...]
People who have spent a certain amount of time selling to and servicing customers are very quickly able to identify certain patterns in customer behavior, indicating the ones more likely to be difficult to work with than others. Below I’ve listed the most common warning signs that you’ve got a problematic customer on your hands. Customers Who Emit a Bad Vibe This sign is probab [...]
Need to conference in a hurry? We’ve got you covered. In our latest Android and iOS beta release, we’ve made it even easier to attend and participate in conferences from your mobile device. By re-developing our mobile video conferencing capabilities from scratch, we’ve been able to add functionalities previously only available via the Webclient. Plus, users will benefit from in [...]
Hot Off the Press! 3CX has been named UC Platform Supplier of the Year at the 2020 Comms Business Awards, which were held virtually from London this week. Fighting off fierce competition from leading vendors like 8x8, Wildix, and Telcoswitch, the judges awarded the top spot to 3CX’s communications system. Entrants were judged on their commitment to the channel, innovation pipel [...]
Copyright © 2026