A unified communications solution combines various channels in one platform for effective communication between health professionals and patients, no matter where they are. With voice, video and chat all combined and managed with advanced contact center features, the right communications solution can increase efficiency, grow patient numbers and cut overheads. What’s more, it e [...]
In preparation for the new versions of Google Chrome and Microsoft Edge browsers expected to be released towards the end of August, we have just released an updated version of 3CX Update 5 named Hotfix 2 as well as an Update 6 Beta 2 to address certain compatibility issues. What's more, the Technical Preview Beta is now extended to the latest Raspberry Pi OS 10 (Buster) running [...]
The use of VoIP phone systems has surged due to COVID-19: several internet service providers have reported an increase in VoIP usage of between 44 to 88 percent. As we’ve established at 3CX, the rise in VoIP usage is good news because you can reduce your phone bill by as much as 80 percent by using an IP telephony system. The bad news, however, is that attempts to hack VoIP pho [...]
We know fairly little about COVID-19 and its long term implications. But what’s evident, is that consumer expectations after COVID have drastically changed. Nowhere is this clearer than in the retail sector, where face coverings, closures and empty shelves are now an everyday occurrence for shoppers. Buyer expectations and behaviour shifted considerably during the crisis, with [...]
We’re right on track for providing a hosted by 3CX solution! Coming soon, the commercial version will enable users to have 3CX host their phone system for them, eliminating all the management hassles associated with hosting and handling OS updates. Partners can already try this out on their own NFR keys, to experience a simple hosted solution at no cost. But that’s not all, Upd [...]
A new update for the 3CX iOS App is available and it’s now even easier to elevate a chat to a call by simply tapping the avatar of the person you’re chatting with. What’s more, it includes an updated startup wizard making it simpler for new users to start enjoying the benefits of the 3CX iOS App from the get go. More seasoned users will be impressed with updates and fixes on in [...]
Experience supercharged chat with 3CX Android App’s support of the latest Chat API. Now with increased speed when rendering and sending chats, as well as added support for chat block users and end block sessions. What’s more, we’ve improved the overall performance of the App with a number of usability and bug fixes. It’s a Chat Show The new release for the 3CX Android App t [...]
If it’s true that flexibility is one of the key aspects of intelligence, then 3CX is certainly the smartest PBX on the market! What often escapes technicians is the user's point of view: we think of how to make the PBX safer, how to effectively manage the flow of incoming calls, and how to define the outbound rules. However, what if an employee, specifically one who is less fam [...]
A new supported Mini PC has been added for 3CX. The Call4Tel device, NX96, is a performant and reliable appliance for small and medium-size offices where no server is available. It runs on Debian and comes pre-installed with the latest version of 3CX. Depending on the requirements, it can support up to 64 sim calls with 250 registered endpoints. Why the NX96? The shuttle is sim [...]
You’ve laboured over the tender, dedicated hours to the pitches and bagged yourself a new client. Now it’s time for the hard work to start. You need to make sure they fall in love with 3CX, just as much as we all do- and that means nailing your onboarding process. Onboarding Increases User Adoption Organisations utilising UC solutions have consistently been found to be more pro [...]
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