We quite often receive questions from end-users about issues regarding the apps that are quickly resolved with some simple troubleshooting. So, whether you’re an end-user connected to your company’s phone system, or an admin constantly faced with the same questions about audio and device setup, this is a great place to start! Note: To use your company phone system externally, y [...]
We recently announced our hosting service for 3CX Partners’ NFR keys. This is in preparation of our commercial hosting later in 2020. Since then, we’ve received a lot of questions about the hosted PBX service and what this means for resellers and hosting partners. Here are some which we would like to share: Is there a cap on trial users? Hosting for trials and NFR licenses is d [...]
When it comes to 3CX, there’s a big community of distributors, resellers and experts out there. We’re the ones on the frontlines installing 3CX systems and maintaining them for our existing clients. Often, we look to the 3CX community for technical support and it’s great to be able to draw on this collective expertise. But with more than 25,000 partners spread over 190 differen [...]
It’s quite apparent that we’re not in the clear just yet, and although many countries and regions are attempting to get back to normal, significant adjustments are being made in order to prevent further outbreaks and give the economy a much needed boost. When the pandemic began, it was hard for any of us to predict exactly where we were headed. Even now, there is a significant [...]
A new Beta version of the Call Flow Designer (CFD) is available! Released to be in sync with Update 6 Alpha, the new features include extension numbers for CFD apps, Google TTS (Text to Speech) and STT (Speech to Text), lexicon and neural voice support for Amazon Polly. To try it out, install Update 6 Alpha and get the latest CFD to give your voice apps that extra boost! Multil [...]
Evergreen content is the saviour of SMEs. It saves time, drives traffic and can be used again and again- meaning it has an exceptionally high return on investment. If you don't have a dedicated marketing team in house, evergreen is the strategy you need to implement to ensure you can build a presence online. Here’s the whats, whys and hows to help you get started: What is Everg [...]
Whether you have received a call from your IT provider or seen a comment in the media, you may already be aware that the technology behind our telephone calls is changing. Here’s everything you need to know to prepare for the ISDN switch off: 1. What is ISDN? Put simply, the ISDN is a digital telephone network that transmits data and voice over a digital line. It was introduced [...]
WP Live Chat by 3CX, the live chat solution for WordPress, has been upgraded to offer an unparalleled level of control and customization. You can run the chat platform on-premise, hosted in 3CX Cloud or integrated into your 3CX PBX. We’ve also merged the ‘3CX Live Chat & Talk’ plugin with the ‘WP Live Chat by 3CX’ plugin. Combining the two solutions delivers greater chat sp [...]
With the latest release of Update 6 Alpha we are also adding Debian 10 (Buster) as a target platform for the PBX and SBC, available in Technical Preview. Work is at an advanced stage to achieve production use and make your transition from Debian 9 to 10 as smooth and as easy as possible, 3CX-style! Advantages on Buster Debian 10 is now the main focus of the popular Linux distri [...]
Update 6 focuses on changes under the hood that make the process of hosting 3CX more manageable and efficient. We have drastically reduced memory usage by 30%, as well as increasing management features to allow for easy handling of large numbers of instances. What’s more, 3CX plans to roll out a “Hosted by 3CX” option which will allow partners to focus on value-added services i [...]
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