LONDON, UK, 17 JULY 2017 – 3CX, developer of the next-generation software-based Unified Communications system, today announces that the Denmark Headquarters of I.T. solutions provider Duka PC has successfully deployed its VoIP PBX platform. Since 2009, Duka PC has been tailoring I.T. solutions to make them more accessible, customized and easier to use. The company specializes in providing fully optimized and ready to use products such as PCs, laptops, tablets and smartphones.
Duka PC had been previously running a multi-platform communications system which was proving difficult to work with seamlessly across all communication methods. Additionally, the system was lacking UC features such as call transfers and file management. With a growing customer base, the company was looking for a solution that could help boost employee productivity, streamline processes and make the most of its 50-person staff.
Managing our various systems was becoming an impediment to our larger corporate goals. We were spending 7 hours per week managing and maintaining our infrastructure. This downtime stalled our internal initiatives, and our disparate systems prevented us from delivering collaborative and efficient service for our customers. 3CX was the logical choice, as it enabled us to outsource for greater cost control, management, and the ability to deliver an industry-leading solution. - Mark Amdi Jensen, Team Leader, DUKA PC
In working with 3CX partner Complea, the company was able to deploy the system in a matter of hours, avoiding any downtime. Duka PC commented that they were able to instantly see a reduction in their PBX administration and productivity and mobility were significantly increased.
About 3CX (www.3cx.com)
3CX is the developer of an open standards communications solution which innovates business connectivity and collaboration, replacing proprietary PBXs. The award-winning software enables companies of all sizes to cut telco costs, boost employee productivity, and enhance the customer experience.
With integrated video conferencing, apps for Android and iOS, website live chat, SMS, Facebook and WhatsApp messaging integration, 3CX offers companies a complete communications package out of the box.
350,000 customers worldwide use 3CX including Hugo Boss, Ramada Plaza Antwerp, Harley Davidson, Wilson Sporting Goods and Pepsi.. Maintaining its global presence, 3CX has offices in the U.S., U.K., Germany, South Africa, Russia and Australia. Visit 3CX on LinkedIn, Facebook, Twitter and Instagram.
About Duka PC (www.dukapc.dk)
Computers everyone can master.
We are specialized in making the use of tablets and computers as simple as possible. Therefore we take care of all the technical aspects of your Duka machine, so all you have to do is turn on your computer and start using it.
As a Duka customer you are covered by our service agreement. This means that we take care of security maintenance and technical updates on your computer. If anything should trouble you then you are welcome to contact our customer service for help and guidance.
