The latest 3CX App for Android Beta is jam-packed full of fixes and improvements following your feedback. Do try it out and let us know what you think.

Improved Call Functionality

Did you encounter a request failed error message when making or answering a call? This happened whenever the network tab was changed from IP Address to FQDN. Well now with the 3CX Android App BETA Update this pesky little bug has been fixed.

Identify that Caller

No room for confusion when identifying a caller. The remote PBX name is now being displayed in Status and Chat pages. Imagine a scenario where you have more than one contact with the same name, across different departments. The addition of the Remote PBX name next to the caller ID will help you identify which person is actually calling and from which department.

New Voicemail Download UI

Voicemail has been updated! You can now see the full list of voicemails. Simply click on your preferred option, and it will automatically download and play with the inbuilt Google Play Music player.

Other Improvements

  • Included a “Do not ask again” option for denying contact permissions.
  • Local downloads are now downloaded into a special folder following Android 10 recommendation standards.
  • Included Contact dropdown filter which allows users to filter by ALL contacts, 3CX Only contacts or Android Device Only contacts.
  • The maximum ad-hoc conference participants is set to 3. For large conferences, use the scheduled conference feature from the burger menu.
  • Battery usage optimization option now sends the user directly to the battery section inside the app.

Other fixes

  • Fixes to alignment in answering dialogue and contact UI when in landscape mode.
  • Other alignment fixes in conference buttons and Divert to Voicemail line.
  • Video button is disabled when connected to a conference call.
  • Keyboard automatically hidden when editing forwarding rules.
  • Forwarding rules section is now compliant with the web client. Displays external calls first, followed by internal calls.
  • Only numbers are accepted in “No answer timeout”.
  • Fixed the profile image in burger menu
  • Fixed keypad and some icons on Huawei phones.
  • Fixed crashes and other issues with Samsung phones on Android 7.
  • Changed beep during reconnect to be more audible and clear.
  • Fixed volume of the 3CX ringtone which was not tied to the GSM ringtone volume, and sounded too high.
  • Fixed missed calls counter-notification - internal parameters are now being checked and respected.

How to Try it

Join the 3CX Beta Program and download the new Android Beta app through the Google Play Store.

Give us your feedback via the dedicated community forum.

View the change log.