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The Final Release of the Call Flow Designer is Available Today!

The final release of 3CX's Call Flow Designer is ready for downloadWithout further ado, we’re excited to announce that the final Call Flow Designer is ready for download! Following the RC a few months ago, we’re presenting the final release of this powerful tool. Throughout these past few months we have eagerly been listening to your feedback and as a result, we’re including some new components to make it even easier to perform common tasks:

  • New Date & Time Conditional, allows routing calls depending on the current date and time, without the need of dealing with complex C# expressions
  • The new Authentication component lets you ask for ID and PIN, handling retries on errors and giving you the chance to validate the input using the data source you want.
  • The Credit Card component lets you collect credit cards information, handling retries on errors.
  • Checking extensions and queue status is simpler than ever with the new components provided.

The Call Flow Designer is now free to download – it requires a PRO licence.

Design your own voice applications with the 3CX Call Flow Designer

What else is new:

  • New Date Time Conditional component, to execute different branches depending on the date and time, and also selecting DIDs.
  • New Authentication component, to request ID and PIN, iterating on errors, and validating the customer against the desired data source.
  • New Credit Card component, to request Credit Card Number, Expiration Date and Security Code, iterating on errors, and validating the info against the desired data source.
  • New Web Service REST component, to execute REST web services and easily handling different authentication methods.
  • New 3CX Get Extension Status component, allows getting the extension current profile (considering overrides), and checks if the extension is in a call or not.
  • New 3CX Get Queue Extensions component, allows getting the list of extensions for a specific queue, considering if the agent is logged in or not to that queue.
  • New session variable “session.transferingExtension” tells the extension that transferred the call to this app, if any. Useful to transfer the call back to that extension.
  • New CFD Functions to operate with long numeric arguments: SUM_LONG, MULTIPLY_LONG, DIVIDE_LONG, NEGATIVE_LONG, ABS_LONG.
  • New CFD Functions GET_LIST_ITEM_COUNT and GET_LIST_ITEM, allow getting information from the lists returned by the new component “3CX Get Queue Extensions”.

Download Link and Documentation
Download the Call Flow Designer here
Read the manual here
View the complete Change Log

By |September 18th, 2017|8 Comments