Receptionists set status for other users, drag & drop attended transfer on active calls.
After successful test plans following the recent Softphone Beta releases, 3CX Softphone Version 5.1 is now live. Read on for the recap.
Recap Windows Softphone V5.1
In summary,
Beta 1 included:
- Receptionists set call forwarding rules, read & reply via chat notification itself
- Provisioning 3CX mobile apps from 3CX Softphone
- Set status for other User extensions
- New setting: Focus on incoming calls
Read the blog for more details on each.
https://www.3cx.com/blog/releases/windows-softphone-call-forwarding/
Beta 2 included:
- New Receptionist panel for easy drag and drop of calls
- Drag & Drop attended transfers whilst on an active call
- New receptionist view
- New queue management panel
- Video conferencing ‘Meet’ changes
Again, read the blog for full details:
https://www.3cx.com/blog/releases/windows-softphone-receptionist-panel/
Fixes & Improvements
- Queue login status now shows correctly
- Contact numbers with spaces are handled properly
- Large file transfers via chat no longer timeout
- QR codes load reliably
View the Changelog for a detailed breakdown of updates in this latest build.
How To Get 3CX Softphone V5.1
Search for 3CX in the Microsoft Store to download the final version. If you have the BETA installed, uninstall it before using the production version.
Head over to the dedicated Windows Softphone Forum to let us know what you think.
Follow us on X and LinkedIn to stay-up-to date on latest news and feature releases.
