Platform optimizations, contact handling improvements and usability fixes.

3CX Android App V5.5 Beta (Build 16) introduces internal platform updates alongside a strong set of contact, calling and UI improvements. This release focuses on stability, compatibility and day-to-day usability enhancements. Read on for the full details.

Platform & Stability Improvements

This update includes behind-the-scenes enhancements such as updated internal libraries and platform optimizations.

These changes improve compatibility across a wide range of Android devices and contribute to a more stable, consistent calling experience.

Contact Handling Improvements

This beta places particular focus on contact management and matching behavior. Fixes and improvements include:

  • Device contact avatars now display correctly
  • LiveChat calls and chats properly match Android contacts
  • Contact names no longer go missing when adding a contact during an SMS conversation
  • CRM contacts now display initials instead of a dummy avatar
  • Saving an SMS number as a contact no longer incorrectly uses the number as a first name

Call Handling & UI Enhancements

Several improvements have been made to call handling and interface behavior:

  • Flickering when switching between calls has been resolved
  • Editing before placing a call is now supported consistently
  • Recents scrolling and search behavior corrected
  • Arrow colors updated for consistency
  • Searching names with diacritics - the umlaut ü, the acute ó and the grave à for example - now works correctly, even when entered without special characters

Additional Fixes

This release also resolves issues affecting the following:

  • Conference participant selection
  • Department contact visibility
  • Keyboard behavior during contact search
  • Dialog interactions during contact creation

View the changelog for a detailed breakdown of updates in this latest build.

Get Involved

Test these new features by joining our Android Beta program. Provide feedback directly to our development team and help shape the future of the 3CX App.

For instructions on how to install and provision the 3CX Android app, see our configuration guide.

Android Forum

Head over to the dedicated Android Forum to let us know what you think.

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