See all your calls and configure voicemail greetings straight from the desktop app.

Following last week's BETA release, the latest 3CX Softphone App for Windows is now available in production. This update introduces voicemail greeting configuration and a new “All Calls” tab, giving users quick access to their active, held, and parked calls in a single view.

Fixes and Improvements

New:

  • Voicemail Greeting
  • Panel changes to receptionist and “All calls in” views

Fixed:

  • Outbound prefix does not update live
  • Shared parking shows green if it belongs to another department
  • Ignore special characters for initials
  • Application crash when switching accounts
  • Send email should not be visible if not available
  • Putting cursor in front of number appends at end
  • Context menu unification of launching Windows Softphone
  • “Via” text not correct in queue callback scenario
  • Transfer via panel > Team not working
  • Bridge prefix now shown in compact view
  • Exposing extensions in compose SMS
  • Visual changes to context menu of avatar
  • Extract extension item commands
  • Removed “Leave voicemail” for extension’s mobile
  • Removed number confirmation for non-E164 SMS
  • Downloading recordings and voicemails
  • System chat push notifications not translated
  • Windows client cannot search names for transfer in some scenarios
  • Contact number flickering
  • Long string searches cause interface issues
  • Error for SMS chat already being handled not shown
  • Validations in Add Contact form
  • Queue statistics bar shown when empty
  • Duplicate company name for incoming calls
  • Styling for logged-out agent in DND mode
  • Empty suggestion box for voicemail search
  • Missing extension name in ongoing call (panel)
  • Crash when “Send Email” pressed via panel
  • Transfer fails to contact with spaces

Download or update to the latest Windows Softphone from the Microsoft Store. For instructions on how to install and provision the 3CX Windows Softphone app refer to our User Manual.

View the complete Changelog for a detailed breakdown of updates in this latest build.

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