Starting with 3CX Version 20 Update 10, 3CX provides native integration with Odoo CRM through the 3CX CRM APIwith the following features: Caller ID to Contact Name – inbound calls trigger an Odoo contact lookup.Contact Lookup in Odoo based on Name, Number or Email if you search for a name in the 3CX...
Before you begin, make sure you have the following:3CX Version 20 Update 8 or laterMicrosoft SQL Server 2022 or Azure SQLMS SQL Data Connector for Data Offload enabled on your PBXWhen your PBX data is offloaded to a Microsoft SQL Server using the 3CX Data Connectors feature, you can use the provided...
The 3CX Grafana Visualisations are available on the Grafana Marketplace, allowing you to deploy prebuilt 3CX dashboards quickly and easily. This guide applies to 3CX Version 20, Update 7 (SP7) and later.The Data Connectors feature requires a 16SC or higher license.Before deploying the 3CX Grafana Pl...
Talk to your call center data - no SQL, no dashboards, just questions. While Large Language Models excel at reasoning and summarization, they deliver ...
Sofia Neroda, Partner Development Manager at Grafana Labs, co-authored this post. 3CX provides a robust, flexible IP PBX platform used by organization...
Redesigned CDR logging brings more powerful reporting. The CDR system has been rewritten to improve data handling and support larger deployments. The ...
Firmware updates for Yealink, Snom, Grandstream & Fanvil The latest IP Phone firmware updates for Yealink, Snom, Grandstream and Fanvil have been rele...
New Windows Softphone Beta supports Jabra headsets. The Windows Softphone Beta 6 is now available for download - with Jabra Headset Integration. This ...
Founded in 2005, when VoIP was an emerging technology, 3CX has gone on to establish itself as a global leader in business communications.