3cx 15.5

  1. parse error in system

    01/28/2021 12:57:39 PM - Exception: ParseException C:\jenkins\workspace\Releases\Archived\15.5.SP6\Sources\3rdParty\Resiprocate\rutil/ParseBuffer.hxx:230, Parse failed unexpected eof in context: XXXXXXX ^ @...

  2. Bug report: Recordings not showing with underscores and dashes in queue/inbound rule names

    Hi all, This'll be my first post here, so feel free to correct me if I'm not in the right place. We don't have a support license, so I'll just report my findings here for anyone having the same issue, hoping 3cx will fix it whenever they have time to do so. For a few months now, the...

  3. Incoming audio drops call stays open

    We have had several occurrences of all calls dropping on our enterprise version of 3cx, the calls stay open until the agents close the calls but there is no audio coming from the customer. We are using a cloud hosted Enterprise Annual version of 3cx v 15.5.0 Can anyone advise if this is most...

  4. GrandStream GXP1625

    I see that the GrandStream GXP1625 IP phone is on the list of supported phones but when provisioning the phone it shows that the firmware is not supported. I have updated the phone to the latest firmware, see below.

  5. Hold music song still plays after being deleted

    We originally had all 10 Music On Hold slots filled with different songs, but after some complaints, I removed one of the songs and left the slot empty. But the song kept playing occasionally when we put someone on hold, even after deleting the .wav file and rebooting our server. I then tried...

  6. Time Scheduling and Dial Codes

    Hello- My clients have made a request but I am not sure if it's possible. They go to lunch at different times a day and would like to have a dial code to press to have calls forwarded to another location during their lunches and then a dial code to open the lines back up to them when they...

  7. Autoprovision Yealink T46s don't work with 15.5 SP6

    Hi I have bought a new T46S (to check out Opus as soon as the template is updated to support Opus). A try since hours now to autoprovision the T46s - without success. - Updated firmware to the latest version - Factory reset done I have the phone behind a SBC. I can see the T46s on th 3cx under...

  8. 3CX Client to open phone numbers from web pages.

    Hello. Background: We have several 3CX servers on separate sites in our production environment. All of those except 1 are V15.5 PRO the one that is different is a V15.5 Standard Annual version. The Question: Alright,sooo the question is - in all of our sites with PRO version client PC's (Win...

  9. 3CX 15.5.13103.5 IOS Push not working

    Hi there, we can't get IOS push to work, on the IPhones latest 3cx client is installed, and TCP 2195+2196 is outbound open. When the App is in foreground ringing works fine, but if the App is closed or in background push isn't working. On Android everything is fine, and push notification is...
    • Void
    • Thread
    • 3cx 15.5 3cx client apple ios iphone push
    • Replies: 6
    • Forum: iOS
  10. techdummy

    Implemented Option to disable Auto-download of Windows Client update

    3CX server downloads all the "Windows client updates" even if we haven't checked the "Auto Download" option under Updates. I have been informed by the 3CX R&D Department that it is intentional. For most of the organizations, it wouldn't be acceptable if windows Client keep on asking to download...
    • techdummy
    • Thread
    • 3cx 15.5 auto auto download update windows 3cx client windows client update
    • Replies: 0
    • Forum: Server

  11. Problems whith 3cx SBC

    Hi Guys, We use 3cx for our telephony. currently we are using version 15.5. A few months ago we had a problem with the hardphones. The sound quality was very poor. For this we have installed an SBC on a windows server. Then the sound quality was much better. However, we now have different...

  12. 3CX seamless integration, ring groups and design questions

    Hi all, I am trying to come up with a plan for a project I am currently working on. We will be upgrading our non voip System of phones to a Voip System and we are currently looking into what 3cx can do for us. We are using 3cx 15.5.10244.4 The concept is thus, we want the extension and its...
    • A3cxUser
    • Thread
    • 3cx 15.5 api crm integration
    • Replies: 2
    • Forum: Other
  13. voipdevice

    Caller ID from Avaya trunk to 3CX via bridge

    Hi. Last week we updated the 3CX v11 to v15.5 SP3 and now we receive incorrect Caller ID from Avaya trunk. In 3CX v11 all works correctly. 3CX connects to Avaya by bridge. If we use bridge prefix "3", we receive one digit "3" as caller ID from each Avaya user. If we put it blank - receive...

  14. Fax Extension is not working correctly

    We have the Problem that the Fax extension is redirecting the incoming fax to a different extension, wich ist not set in 3cx. That results in a Telephone ringing when a Fax is beeing send to us, and of course no E-Mail with the Fax is beeing send out by the 3cx. The problem can temporarily...

  15. Grandstream HT701 calls every half hour

    Hi, We have a 3cx V15.5 SP2 pbx and use a grandstream HT701 for our intercom and front door. But we have rather annoying issue. Our frontdoor triggers a call (just 1 ring) every half hour. In the past we learned to live with it but now we need to address this. Because we now have the ability to...
  16. Stephen Hellriegel

    Upon reboot of 3CX PBX instance, must run firewall check to enable incoming call routing

    System Configuration: 3CX PBX system, installed as the "3CX linux distro" from 3CX. 3CX PRO version 15.5.6354.2 2 SBC, (raspberry PI3), each with about a dozen phones (yealink T21P E2 ,1 BLF per phone) The SBCs and the PBX are all on separate global IP networks (and ISPs). When I reboot the...

  17. Linksys PAP2 ATA registered but can't make or receive calls

    I have a Linksys PAP2 registered to a cloud 3CX server. I set the following parameters on the web admin page: Under SIP STUN Enable: yes STUN Test Enable: no In LINE 1 Line Enable: yes Nat Mapping Enable: yes NAT keep alive dest: yes Proxy: public ip of cloud 3cx Register: yes Make call...

  18. SIP/RTP Tunneling Proxy Service Stopping Intermittently

    Hi I'm hoping this is the right place to post this. We are having issues with our phone system, on the 3CX web GUI services section the 'SIP/RTP Tunneling Proxy' keeps stopping. When it stops it is disconnecting all of our phones. I can manually restart the service but not long after it will...

  19. Solved No update for 3CX V15.5 SP2

    Our one client 3CX server is not showing the V15.5 SP2 update. On the Dashboard it shows: Dashboard License: Activated Standard 15.5.3849.1 If I click on it it shows, Product details (License) Product: 3CX Phone System Standard Edition Version Number: 15.5.5 Am I missing something? Should it...

  20. Solved 3CX Web meeting Poll

    Hi, I'm not sure if I using the Poll feature correctly in 3CX Web Meeting. I click on the Poll icon on the right side to start a new poll. Fill in the details, Title, Question, Answers and then click on Save. I can see my poll in the Polling Repository. Nobody else can see or click on the...
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