actually i have 3cx v20 on premise system
i have some extension which are using ip phone and 3cx mobile app
when im doing a phone call throught that ext/user it appears a phone number which is not related to the config of user/ext.
im using extension differently of many of people
i have 3...
Hi
I have 2 sip lines coming to the hosted 3cx
1 sip line is being used by extensions 200-299 with caller ID aaaaaa (example)
the second sip is being used by 500-599 with caller id bbbbb (example)
I setup outgoing rules to allow only extensions 200-299 and a second one for 500-599
when...
Good morning everyone,
I have a particular problem on an installation, if I make an assisted transfer of a call from the 3cx app the recipient in recent calls only sees the number of the extension that transferred the call but not the original caller ID.
With other installations, however, I can...
Greetings 3CX community,
I hope this message finds you well. I'm currently navigating the configuration of our phone system using 3CX V20, and I'm keep to set up multiple Caller IDs for various departments or users. Could someone kindly provide step-by-step instructions or guidance on how to...
I installed a Grandstream FXO Gateway on the system.. Issue is there is No caller ID being transmitted to the 3CX system. There is Caller ID on the line as I had a legacy Caller ID display and was working, but not being sent on the 3CX. Everything else is working but the Caller ID.
Hello!
I am having a slight problem. I currently have the phone system set to the following. (See picture 1 below) External calls that go through the ring group show up correctly but if an internal user calls the ring group directly it strips the ring group information. I traced it down to a...
when i receive a call, instead of showing the called id, i am getting as incoming call form the NAME field of the inbound rule and not the actual called id number
I am moving a client from SIPTRUNK to Twilio Elastic SIP trucking as a means of cost savings. It appears it will lead to significant cost savings over time.
We have had their existing phone line forwarding from Spectrum to SIPTRUNK. When doing this Caller ID came through and worked just...
Hello all,
Is it possible to setup a BLF which will place a number sequence but not send immediately. I am attempting to setup BLF's which a customer can use as an outbound line in the traditional sense so they can use differnet outbound caller ID's.
In essence, select a BLF which will...
Hello,
we are having 2 different problems regarding the caller ID.
When receiving an inbound call on a DID, which has a name assigned, the caller number is shown twice (see picture). The DID is called "Test". When there is no name assigned to the DID, the number is only shown once. Does anyone...
I have a client that that has a rule that during office hours if no answer within 10 seconds call is forwarded to external service(smith.ai - but this is unimportant in this context as I've tried this with several numbers). Simple enough, right? In the ring group I have a rule set - "Destination...
Hi,
Our 3CX contacts are fed from a Microsoft 365 shared mailbox contacts list.
We have two contacts listed that share the same last 6-digits of an 11 digit number. Without disclosing actual names and numbers, these are examples if the two contacts:
Jack- 07654123456
Mary - 07777123456
When...
Just moved one of my trunks over and i have inbound caller ID setup however im not getting inbound. Do we have to adjust the trunk settings? I figured this would have been done with the template
Hi
Has anyone got the right configuration to set up Sipgate UK so forwarded calls will display the originators called ID?
As per Sipgate customer service:
Any advice would be immensely appreciated.
Many thanks!
Hi been going round and round with this. Now time to ask the pros...
So, Hosted PBX (Pro 18 8SC) SIP Provider (Flowroute)DID set to ring extension in SIP Trunks. The extension is 800all (a ring group with 6 phones and 3 softphones). In this scenario all works as expected, the phones ring...
Having an issue where no caller ID is being shown. Seems there is caller ID. System is hosted on Vultr, similar to all other systems I have, customer has a HT 801 wuth SBC on prem.
This is a snippet of the Invite coming to the system. Not sure why i cant get anything to show on the system...
I know there is al really old thread about this subject but this function is still not available.
On a transfer (blind of attended) the caller list is not updated with the transferred callee, the only number that is
visible is the internal number of the original person who picked up the call...
Is it possible to send the originating caller ID as the extension number in the p-asserted ID field over a SIP trunk? This would be needed in order to properly sign a call for stir/shaken. We have tons of users using the same caller ID and need to send the actual extension of the caller who...
We recently ported our numbers over to Twilio and everything is working but I am not seeing the caller IDs coming into 3CX on Twilio calls. Is this something I need to further configure in Twilio or is this something I am missing in 3CX?
3CX Version, Professional Annual 18.0 Update 5 (Build...
in other PBX I can setup when outgoing calls company name and phone number
is the 3CX support it?
if so how do I configure it so it will show the company name and phone number?