v15.5

  1. Change LAN-IP Address

    Hello. A customer decided to change his LAN-range. Do I still need to make a backup and reinstall 3CX? I've read somewhere that I can just change the local IP and restart the services? 3CX V15.5 on Windows. Thank you very much. Best regards, Sommer
  2. Michael Menor

    Questions about v15.5 SP6 and upgrading to v16

    We've got several PBXs still on v15.5 SP6. Over a dozen of them are for a single client and are running 4SC Standard. I think v16 was released around early 2018, and with that the "Bridging" feature was no longer available on the Standard license and only available in Pro and Enterprise. That...

  3. Recording

    Hello. Our customer uses 3CX V15.5 with 3CX Client V15.5.X. The chef of the company uses a Yealink T48G and has 2 profiles configured on this phone because they use 2 different head numbers and he likes to change the outgoing number from time to time. Now he also likes to record several calls...

  4. Issues importing cal recordings from V15.5 to V16

    Hi All, I hope some of you can help with this very unusual issue. At this moment we are running a V15.5 server on our local network with a bout 1TB of call recordings ( yes we call so much). These recordings are being stored on a NAS and then get uploaded to S3 bucket for archiving...

  5. Welcome Mails don't send - SMTP Test OK

    Hello everybody. Our customer has 3CX V15.5 on Debian and uses the 3CX-SMTP Server. When sending a testmail from the settings, the mail is sent and recieved without problems. Also mails regarding missed calls are being sent and recieved. Only welcome-emails don't get recieved - how can I check...
  6. Michael Menor

    Implemented Update NGINX for PCI Compliance

    We have a client that is failing their PCI scan due to Nginx running a "vulnerable" version. The remediation states that "This issue was fixed with the release of versions 1.15.6 and 1.14.1 of nginx. However, it is strongly recommended that the latest stable version with all of the appropriate...
  7. Michael Menor

    Solved 3CX v15.5 SP6 - Grandstream GXP2160 MPK provisioning issue

    I'm having an issue with the side MPK (Multi-Purpose Keys) on the Grandstream GXP2160. As some may know, the 2160 has 6 primary VPK (Virtual multi-Purpose Keys) on the screen and 24 MPKs on the side. I'm trying to find a way to provision the MPKs as BLFs within 3CX, but each time I assign more...

  8. Solved 3CX V15.5 not able to route calls

    out going calls are working When I dial in myself, I can hear the AA but when I dial the extensions, it is not responding, I keep on pressing the extension number but 3CX won't respond, it just keep on playing the AA and won't do the transfer. It was working fine before I reset the router...

  9. 3CX v15.5 Salesforce client side integration

    Hi, We have couple issues with server side integration (no new tab open when calls receive, only click to link from web client, if unknown number, need to create new account, no link with pre-filled number as it was on client side integration) The new build v.16 will be available till the end...

  10. Can not select gmail as a mail server

    I just installed 15.5 on Debian 9 x64 When doing the email setup I can not select gmail as as a server option. All I see under Type of Email server is 3cx smtp server. When I try to down arrow I get a circle with a red border and a slash through it. TIA Jeff
  11. Stephen Hellriegel

    Trouble provisioning Yealink W52P V15.5

    Similar to the closed thread started by Alex Mitton (post 240142) I am unable to get provisioning to work. I have a functioning, fresh build V15.5 PRO Annual (15.5.13103.5 ) self hosted server. I have a factory fresh W52P, I update the firmware on the handset and base to the latest from...

  12. Issues upgrading to v15.5

    Hi, I am attempting to upgrade a v14.49169.513 PBX up to v15.5. The install process appears to work correctly and I select to install from my v14 backup. It seems to pull the license key from the backup okay (which then proceeds to tell me it is for an older version. This is no issue as I am...
  13. AustinM95

    Removing the paging beep without removing it from other areas. (voicemail)

    I'd like to remove the beep that precedes a page. However, when I modify that the beep.wav file in the system prompts it also affects the beep you hear before leaving a voicemail. Is there a solution to remove one without affecting the other?

  14. Low Call Volume - 3CX V15.5 on Server 2016 - Windows Softphones

    Thanks in advance for any help\suggestions! Issue: The incoming call audio from both internal and external calls is much lower than the audio from other applications running on client computers. External call participants can hear those of us using the 3CX client without issue, however, it is...
  15. that1guy

    TLS

    Greetings, I am getting flagged for using TLS 1.0 by PCI Compliance scans for one of my clients. We are using v15.5 SP3, which I thought uses TLS by default. Is there a way to disable the use of TLS 1.0 in favor of TLS 1.1 or 1.2?

  16. v15.5 FTP Backup Issues

    Hi, I am having a few issues getting one of my client's PBX to backup to FTP correctly. When the scheduled backup runs I get the following error: When I run a manual backup it will create the file on the FTP server but it will have a file size of 0kb. I have several other clients backing up...

  17. Contacts - searching for companies

    Hello there. We've got a customer who likes to search for the company name in the contacts and then pick one contact out of it. But this doesn't work with every company. For example - 3 contacts, all have their company written in the company field - when typing the company name in the...

  18. Increase the length of digital receptionist recordings?

    I have a client that plays recorded messages involving their real estate listings to callers. We have this setup through digital receptionists and the recording is changed once a week or so. Often, the recording is stopped before they have finished their list, and it appears to be capped at...

  19. Extensions registered on Multiple FXS/DECT in same LAN

    Hi Everyone We have a client who has a large warehouse/office. We have installed 3cx v15(recently upgraded to 15.5) on a offsite windows VM. They have both yealink desk phones and cordless W52P. When purchasing the phones they did not buy yealink repeaters but rather too many base stations...

  20. G.711 Fax

    Has anyone been able to receive faxes using G.711 on v15.5 as described in this blog post? https://www.3cx.com/blog/docs/g-711-fax-functionality/ I've been able to get 3CX to answer the call with fax tone, but it never connects and receives the transmission.
3CX Logo Footer Copyright © Sitemap Privacy
Top Bottom