Accessing call reports on Pro Edition

garrick.cobcroft@gsconsul

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Hi, I spent a large amount of time thinking I was going insane, when trying to debug some call flow on a customers system and couldn't find the Reports menu option. After a lot of forum searching, I found this comment by Theodore:-

"Please refer to the below guideline with the complete list of roles and access as System Admin does not have access to the reports:
https://www.3cx.com/docs/manual/access-roles/"

Can someone please explain the thinking behind this, it would seem to me that the sys admin is the person most in need of the reports?

Thanks,
Garrick
 

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