A quick definition of the term "Real-Time" is in order here. Probably the best way to explain this is by subtraction, or by explaining what it is not. Consider the timings behind the process of sending and receiving an email message. Email is occasionally described as a "store and forward" protocol, and even though it is not absolutely correct to classify it this way (refer to [...]
If you do need QoS, this step by step guide shows how to create a policy in Windows 2008 or 2012 that tags all traffic from the machine with a higher QoS so as to ensure traffic is given priority. Step 1: Create a Local Policy for QoS Run “gpedit.msc” Go to the “Local Computer Policy -> Computer Configuration -> Windows Settings” node Right-click on “Policy-based QoS” and [...]
This service pack is a minor service pack that unlocks the G729 codec on the server and soon the clients (it requires a server update first). Basically, from now onward you will be able to use the G729 codec on all channels. In addition, we will soon be making updates available for the 3CX clients that will have the G729 codec built in as well. Please note that SP3 is available [...]
And hot on the heels of our Linux edition is the beta of our very own ISO - Debian for 3CX. As the name implies this ISO is based on Debian, Debian ‘Jessie’ 8. We have tried to stick to the stock Debian distribution as much as possible. We have chosen the version without desktop as this will not be of use to you. The main advantages of using Debian for 3CX over ‘stock’ Debian i [...]
This integration is no longer available. We just can't give you enough CRMs that integrate out of the box with 3CX. Continuing our list of CRMs that can be integrated with 3CX, our latest addition is Insightly. And again, integrating 3CX with Insightly is super easy and takes hardly any time at all! When integrating your PBX with your CRM application you achieve many benefits s [...]
SP2 is here! It includes a great many fixes and performance improvements, plus we finished extension level access to the console and multiple editing of extensions. We also added a web interface to the PBX configuration tool, to make setup easier. But undoubtedly the biggest change is the addition of a Linux version of 3CX. 3CX V15 is now also available on Debian Linux 8! The L [...]
The 3CX team is proud to announce a Linux version of 3CX! From now on, identical versions of 3CX are available either on Linux or on Windows. Our intention is for these versions to have feature parity and run the exact same technology. The Linux version allows easier deployment to appliances and in the Cloud. Install 3CX on Debian 8 or alternatively you can run 3CX on any cloud [...]
Yes, you read correctly! We have added yet another CRM integration to the list of out of the box integrated CRMs that come with 3CX V15 PRO. Just like all the other integrations we have brought to you in the last two months this one is also straightforward and super-easy! By choosing to integrate your PBX with your CRM application you achieve increased productivity in addition [...]
Following the Freshdesk, Nutshell, EBP and DATEV integrations with V15 we've also added Zendesk to the list. The configuration is easy and straightforward and offers many benefits to users of 3CX and Zendesk, these being: Click to Call - Launch calls straight from Zendesk via 3CX Call Pop-ups - The customer record is brought up to you automatically during a call Call Journals - [...]
Looking for extra peace of mind with the management of your PBX? Well, you’re in luck! As of today, 3CX customers can get their hands on the Enterprise Edition. This comprehensive edition carries all of the great UC and management features as the PRO, with an additional standby licence for use with a secondary (standby) machine. The standby licence is the same licence key as th [...]
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