Introduction This article explains what the Echo Test is and how it can be used for troubleshooting. Imagine that you are configuring a new extension. Being an Administrator, you would normally be doing this after office hours meaning nobody is around to help you test the new extension. You need to ensure that the extension is working fine and this is where *777 Echo Test comes [...]
3CX recently held 3CX Partner Training events in South Africa, where great sales advice and tips were discussed as well as the best techniques for deploying 3CX Phone System. The events took place from the 20th to the 22nd of November in Johannesburg, and were well attended by 3CX Partners from across the region. 3CX Partner Déon Basson of B&D System Engineers said: It was [...]
Strategic partnership pairs 3CX’s best of breed Windows-based IP PBX with snom IP Phones for fully interoperable end to end Business Telephony Solution. LONDON and BERLIN, 29 November 2012 – 3CX, developer of the award winning Windows VoIP PBX 3CX Phone System, and snom, a pioneering developer and manufacturer of VoIP telephones, announced today a strategic partnership to provi [...]
3CX Premium Partner, InfoSys Consulting, has created a new application for use with 3CX Phone System - the 3CX On Call Manager. 3CX On Call Manager The On Call Manager is designed for companies that receive support requests during hours when the office is closed. If you receive calls from customers outside of business hours, you may need to have someone available to help them. [...]
The 3CX Training Team is pleased to announce an upcoming 3CX Partner Training event in Bulgaria, to be held by 3CX Distributor, Eagle ICT Group. We would like to invite all new or active 3CX partners to attend the day of training on November 21st, 2012. The event will discuss an overview of 3CX Phone System and introductory technical topics. It will take place at: Silver Hall S [...]
Micros Fidelio have officially confirmed 3CX Hotel Module compatibility with Micros-Fidelio systems by means of this certificate: The 3CX Hotel Module can now officially be used with the following Micros-Fidelio Property Management Systems: Suite8 PMS version 8.6.x onwards OPERA Suite PMS version 4.0.04.x onwards OPERA Suite PMS version 5.0.x Hotels running any of the above sys [...]
College connects four campuses and over 1,000 extensions with robust, simple to install and feature-rich Windows-based phone system. LONDON, 12 November 2012 -- 3CX, developer of the award winning Windows VoIP PBX 3CX Phone System, today announced that Wiltshire College, one of the UK’s largest colleges, has successfully installed 3CX Phone System and the 3CX Call Center Module [...]
The inter-digit timer is used to configure the amount of time the phone waits after each digit is dialled before it assumes the user has finished entering digits and automatically sends the dialled number. This only applies whilst the phone is already off the hook. This setting needs to be configured on the phone. This article explains how to do this on the phones supported by [...]
We are pleased to announce a 3CX Partner Training workshop that will be held in November. We would like to invite all new or active 3CX Partners to attend the training, which will be held in Malta. The events offer great sales advice and tips as well discuss various techniques on deploying 3CX Phone System. We'll also be offering advanced training, which is aimed at pre-sales a [...]
The release of the snom phones firmware version 8.7 may cause the following errors: Outbound calls are dropped with the following error, "Unsupported Media Type" on the phone's display. Incoming calls are dropped when answered. In order to address this issue, you will need to: Upgrade to 3CX Phone System version 11 SP2 or above. Log on to the 3CX Phone System Management Console [...]
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