Ruth Elizabeth Abbott

About Ruth Elizabeth Abbott - Page 119

Operations Director, 3CX

Ruth brings more than 20 years of experience in business operations. At 3CX she’s part of the Management team, leading the Recruitment, Operations, HR & Marketing departments. She has a background in Law. Ruth is passionate about helping drive 3CX to the next level.

How to Make a Blind and Attended Transfer Using Fanvil C62/C58

In this example we will demonstrate how to perform a blind and attended (consultative) transfer using a Fanvil C62. This procedure applies to Fanvil C62 and C58. Fanvil phones support CTI Mode. Note: A Blind Transfer is a transfer to another extension without actually initiating a call to the end destination. The call is blindly transferred to the destination. By comparison, an [...]

By |May 12th, 2014|Comments Off on How to Make a Blind and Attended Transfer Using Fanvil C62/C58

How to Make a Blind and Attended Transfer Using a Yealink T48/T46

In this example we will demonstrate how to perform a blind and attended (consultative) transfer using a Yealink T48. The procedure stands for Yealink T46. Note: A Blind Transfer is a transfer to another extension without actually initiating a call to the end destination. The call is blindly transferred to the destination. By comparison, an attended transfer is a transfer where [...]

By |May 10th, 2014|Comments Off on How to Make a Blind and Attended Transfer Using a Yealink T48/T46

3CX Phone System Achieves VMware Ready™ Status

LONDON, UK 08 MAY 2014 — 3CX, developer of the award-winning Windows VoIP PBX 3CX Phone System, today announced that its 3CX Phone System has achieved VMware Ready™ status. This designation indicates that 3CX Phone System has undergone detailed test procedures and is supported on VMware vSphere® 5.X for production environments. "By using 3CX Phone System for Windows with [...]

By |May 8th, 2014|Comments Off on 3CX Phone System Achieves VMware Ready™ Status

3CX Checks In to Hotel Piyush Palace

LONDON, UK 08 MAY, 2014 - 3CX, developer of the award-winning Windows VoIP PBX 3CX Phone System announces that Hotel Piyush Palace, the luxury hotel based in Ahmedabad, India , has successfully deployed 3CX Phone System with 3CX Hotel Module. Hotel Piyush Palace was looking for a modern phone system which would provide a communications solution suitable for the high-end hotel. [...]

By |May 8th, 2014|Comments Off on 3CX Checks In to Hotel Piyush Palace

Keyyo to Provide VoIP Service to 3CX Customers

LONDON, UK and PARIS, FRANCE 07 MAY 2014 – 3CX, developer of the award-winning Windows VoIP PBX 3CX Phone System, announces that the interoperability testing with the French VoIP Service Provider, Keyyo, has proven successful, allowing 3CX customers to use Keyyo as a VoIP Provider. The success of the interoperability testing guarantees full operation of all 3CX Phone System’s f [...]

By |May 7th, 2014|Comments Off on Keyyo to Provide VoIP Service to 3CX Customers

3CX Phone System PRO Boosts Customer Service & Sales with CRM integration

3CX Phone System Pro customers can integrate 3CX Phone System and customer relationship management (CRM) systems to achieve improved productivity and to offer an enhanced customer experience. With customer service being a key differentiator in today’s competitive global market, the 3CX CRM Module offers great returns for all sizes of business by enabling them to be truly custom [...]

By |May 5th, 2014|Comments Off on 3CX Phone System PRO Boosts Customer Service & Sales with CRM integration

Creating VoIP Provider Templates

The following document is intended for VoIP Provider Engineers. It highlights relevant information on how to generate templates for the 3CX Phone System. The templates contain the most common set of parameters as observed during validation and verification testing. Introduction The majority of providers today, when interpreting signals, use a standard set of parameters. If a ne [...]

By |May 2nd, 2014|Comments Off on Creating VoIP Provider Templates

3CX and 3CX Distributor Göztür Anonim Şirketi Organise a Free Training Event in Istanbul, Turkey

3CX and 3CX Distributor, Göztür Anonim Şirketi are organising a free 3CX Product Training in Istanbul, this May. 3CX and Göztür Anonim Şirketi would like to invite all new or active 3CX Partners to attend this training as this event is not only free but it also provides the perfect opportunity for all 3CX Partners to learn how to generate profit from selling 3CX Phone System. L [...]

By |April 30th, 2014|Comments Off on 3CX and 3CX Distributor Göztür Anonim Şirketi Organise a Free Training Event in Istanbul, Turkey

Create an Ad-hoc Conference Call using your Desk Phone

Conference calls allow you to easily setup a call between multiple users – up to 32 callers (licence permitting). Although many conference call services exist, it’s often easier and cheaper to host your own audio conferences. You can set-up Ad-hoc conference calls, without the need to reserve a conference room. This has been done to simplify the set-up of conference calls. If y [...]

By |April 24th, 2014|Comments Off on Create an Ad-hoc Conference Call using your Desk Phone