Our first round of 2019 trainings has begun and of course we didn't forget about out U.S. partners! We know that many of you are eager to get certified at the higher levels so that you can advance your partner status; what better way to prepare for the exams than with one of our great training events! This March, in Tampa and Las Vegas, Basic Certified partners will have the op [...]
It's a new year and with that comes new goals! Why not make advancing your 3CX certification one of them? Basic Certified partners looking to become Intermediate and Advanced Certified will have the opportunity to learn from the experts in a series of training events this March in the UK. The four workshops are scheduled to take place on Monday 4th and Tuesday 5th March in Lond [...]
G2 Crowd is the leading website for real-time, unbiased user reviews of software and services. Every month, G2 Crowd generates thousands of independent and authenticated user reviews, providing the necessary insights business professionals need to make informed decisions about the products and services they invest in. 3CX is a high performer on the website, frequently topping r [...]
“A customer is the most important visitor on our premises. He is not dependent on us. We are dependent on him.” ~ Mahatma Gandhi Live Chat the 3CX Way Imagine opening a window to your web site's visitors so that they can simply talk to you. The new “3CX Live Chat and Talk” plugin for WordPress transforms your imagination into reality, integrating your web site's live chat funct [...]
2019 is here and we're ready to award the top forum contributors for the last quarter of 2018. We would like to take this opportunity to thank all our community members who have been actively posting on our forums throughout 2018, offering advice and support to each other. Keep up the good work! And the top 5 contributors for Q4 2018 are: cobaltit leejor eddv123 craigreilly Saq [...]
2018 has been a big one for 3CX. And not only have we rounded off the year by opening our brand new European headquarters and releasing v16 Alpha, we've also bagged another award! That's right, once again 3CX has been featured in the WinMag Pro Best Choice awards, this time for the MKB UC Best Choice 2018. WinMag Pro is a staple publication and online media outlet for everythin [...]
It's been an exciting year for 3CX, with the opening of our brand new European Headquarters and the much anticipated release of Version 16. Now we're beginning to wrap up 2018 for some well deserved vacation time for the team. Below you'll find our holiday season opening hours for the Sales, Support and Customer/Partner Service teams. Customer & Partner Service Teams The cu [...]
Strength in Unity In herds under attack, the bigger and more experienced animals protect the smaller, more inexperienced ones. Taking a page from nature's play book, the new 3CX v16 implements this exact approach by enabling the more experienced members to notify and protect the 3CX herd. When an attacker's IP is reported through the 3CX auto-update blacklist function from part [...]
One of the most prominent 3CX v16 features is its enhanced integration with Office 365, making a powerful combination even better. The updated v16 integration module enables easy configuration for: Office 365 users one-way syncing to 3CX extensions, Personal contacts syncing from Office 365 to 3CX phonebooks, and Setting 3CX users’ status based on their Office 365 calendar. Syn [...]
3CX’s PBX Express tool can restore backups of existing installations. This enables customers to: Move from an on-premise installation to the cloud Change cloud provider Use it as a disaster recovery method. The only requirement is a backup of the current installation, with the options “Include License Key Information & FQDN” checked. Pre-Flight Checklist Before moving do be [...]
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