The list of new features indroduced with v12.5 is ever growing! 3CXPhone for Android receives a complete makeover. We have updated the look and feel to unify the way 3CXPhone looks across all platforms. This way, you will feel right at home no matter which device you use 3CXPhone on. Download the new 3CXPhone for Android form the Google Play Store and check out the new UI today [...]
3CXPhone for iPhone gets a new look! With v12.5 we have updated the UI to bring a fresh modern look but also unify the the way 3CXPhone looks across all platforms. Whats more, now with the new theme support you can choose between the black or white theme to match your iPhone. Download the new 3CXPhone for iPhone form the Apple App Store and check out the new UI today! [...]
Call centers can be the ultimate double-edged sword for businesses. On one hand, if your call center is functioning optimally and providing customers with top-notch service, you’re likely to create long-lasting relationships and increase sales through cross selling and upselling. On the flip side, a dysfunctional call center that causes long wait times, multiple transfers betwe [...]
Amidst helping to design and build new products, protecting against cybersecurity threats, and keeping the company network up and running, today’s IT teams have their hands full. Every day it seems a new responsibility lands on their desks, and these tech-savvy employees are also expected to stay abreast of the most recent technology trends and developments. With all that in mi [...]
You’ve been successful in business for years doing things your own way, and you’re in no hurry to make major changes. You’ve found a formula that works well in your industry, and sticking to that strategy has allowed you to grow your business over time. You’re smart enough to realize that if your model isn’t broken, you don’t need to fix it. Still, you recognize that new techno [...]
So you’ve finally had it with a legacy phone system that’s given you nothing but limited features, bloated monthly bills and bulky hardware to maintain and repair. You are ready for an IP-PBX system that can save you money, enhance collaboration and boost your productivity. On the flipside, you don’t want to get rid of your current customer relationship management (CRM) solutio [...]
Apple does not report a single crash, on any device which runs 3CXPhone for iPhone! This is a major achievement considering that we have more than 20,000 active installations on iOS. At 3CX we work long and hard to ensure that our software is a reliable tool for you and your customers, and these results are a proof of this dedication. If you too would like to experience the "cr [...]
A survey conducted recently on our blog, showed that many 3CX Partners would like to see more 3CX Supported VoIP Providers. That is why 3CX has invited VoIP Providers worldwide to complete our interop test, and be part of our ever growing list of supported providers. Following the release of 3CX Phone System v12.5 Beta, we would like to announce the inclusion of new VoIP Provid [...]
3CX Phone System v12.5 RC, brings many new and exciting features that will take your company's internal communications to a new level. One of these, is the significantly improved Chat feature of 3CXPhone for Windows and Mac. It now allows you to communicate with your colleagues more effectively and efficiently, by elevating chats to WebRTC calls or 3CX WebMeetings within second [...]
The 3CX Support team wishes all their customers, partners and vendors a well deserved break during this special time of the year. The support lines (USA, AU and UK) will offer emergency support during the times given below. Please note that all other support lines will be closed during the entire period. 24th - Europa: CET 8:30 - 16:00, USA: CST 1:30 AM - 9:00 AM 25th - Closed [...]
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