Answer, drop, switch calls & more from your Yealink headset. This latest 3CX Windows Softphone BETA adds Yealink headset support, giving you more options to control your calls from different devices, whether that’s a deskphone or a headset. This latest integration enables you to answer, drop, decline, hold, mute and even switch calls all from your Yealink headset - via the [...]
Improved Teams integration, AI & increased admin control. Following last week’s Release Candidate - as well as the previous ALPHA and BETA releases - V20, Update 2 is released and ready for deployment. Read on to see what’s included as well as how to update to this version. Sync Teams & 3CX Presence Status Sync your Microsoft Teams Presence to 3CX or vice versa. There’s [...]
Connection quality monitoring, conference management & M365 syncing. Easily add contacts to Personal, Company, CRM and M365 phonebooks during an ongoing call with the latest Android App Beta. Adding a Contact Whilst on a call to an unsaved number: On the dialer, tap on the ‘Add Contact’ label A form opens, displaying the pre-populated number Give the contact a name, last na [...]
Ad-hoc conferences & connection monitoring tool in new iOS Beta. With the latest iOS Beta app you can initiate a conference, from your car, with two or more people by simply saying “Hey Siri, call Katie and Iris using 3CX''. If more than 2 participants are to be called, ensure you say the word “and” before each person’s name. Note: If multiple contacts in your phonebook hav [...]
Microsoft Teams synchronization, AI & more admin control. Following the ALPHA and BETA releases of Update 2, the release candidate is now available for download. This release includes some exciting features the main ones being: Microsoft Teams presence syncing Speech to text transcription from OpenAI Summary & Sentiment Analysis for transcribed calls New AI Reports base [...]
Deadline extension for V18 free & NFR keys to upgrade to V20. 4SC Free and NFR users who are still running their 3CX on V18 now have until the 31st of July to upgrade to V20. This is an additional one month extension from the previous deadline of the 30th of June. If you fail to upgrade your free key, on the 1st of August 2024 your key will only support 2 simultaneous calls [...]
Building on the Alpha, Update 2 BETA is further advancing in AI & Teams Integration. V20 Update 2 Alpha was packed with new features to enable users to make the most out of their 3CX. This BETA focuses on improving and further enhancing these features to make them ready for a production environment soon. What was in the Alpha: OpenAPI/Whisper API Support - Speech to text tr [...]
Expands ability for partners to offer 3CX SMB to their customers. 3CX V20 update 2 includes a multi-company/tenant capability allowing easy hosting of multiple companies on a single 3CX instance. This mode is ideal for smaller SOHO/SMB style businesses with up to 20 users and basic to moderate communications requirements. Rather than a dedicated instance - which requires ongoin [...]
AI meets 3CX, 3CX does Teams and Admins control all! V20 Update 2 delivers a host of new features that help companies get the most out of their 3CX install. Our focus is now on advancing our AI feature set, as well as beefing up 3CX enterprise features. Separately, we’ve greatly advanced our Windows softphone app as well as our iPhone app. This Alpha version gives you a sneak p [...]
Latest release includes Deskphone Control & Quick Access Panel. Download the latest 3CX Windows Softphone and control your deskphone from your desktop. To use this feature a deskphone must be assigned to your extension - read our deskphone control guide for more configuration steps. This update enables you to download the softphone as MSIX. Read the BETA release for more de [...]