Better remote archiving & storage, E911 and Teams syncing. V20 U3 ALPHA presents itself and is ready for try-outs. This release focuses on making the admin’s life easier with improved remote archiving and storage, multi user editing, emergency E911, bi-directional Teams status syncing and more. Read on to find out what’s been added for each feature in this ALPHA. Easier Rem [...]
Yealink Headset Support, Chat, and Call Recordings included in the latest Softphone. This release of the 3CX Windows Softphone includes the best of our recent betas which introduced Yealink headset support and native chat and call recordings functionality. Take hands-free phone calls with your Yealink headset, start SMS chats, respond to WhatsApp, Facebook, and Live Chats, and [...]
Latest 3CX SBC with Raspberry Pi5 support & OS upgrades. We’ve upgraded the Raspberry Pi OS for 3CX SBCs to Lite Bookworm, both for arm64 and armhf(32 bit) architectures. Upgrading your Raspberry 3 or 4 To install the latest upgrade, you need to flush your SD card and install the new image below: Download arm64 Bookworm Raspberry Pi OS Lite here Download armhf Bookworm Rasp [...]
Access chats & call recordings from your Windows Softphone. This Windows Softphone BETA release adds native chats and recordings to your app. Start SMS chats, respond to Facebook, WhatsApp, Live Chat, & Queue chats, and manage call recordings, all without leaving the softphone. Contact centers in particular will find this increases their agents’ productivity by having a [...]
New deployment wizard & streamlined sign up process of 3CX instances. Deploying a new self-hosted 3CX instance is easier than ever with the re-introduction of the deployment wizard. The sign up process from the 3CX website has also been simplified to separate Enterprise and SMB customers who wish to try 3CX for free. Streamlined 3CX Sign Up Whereas before all potential cust [...]
Add M365, CRM, personal & company contacts from the 3CX app. Following the last BETA, the 3CX App for Android is now released. The latest update allows you to add contacts to Personal, Company, CRM and M365 phonebooks during an ongoing call as well monitor your call quality from the app’s dialpad. Read on to see how the new features work. Add M365, CRM, Personal or Company [...]
Ad-hoc conferences on-the-go & connection monitoring in latest iOS app. Our last BETA has made it to the final release stage and includes a new “Connection Quality Monitoring tool” accessed directly from your app’s dialpad. If during a call you experience any issues or glitches all you need to do is: Tap on the call duration label within your dialer A dialog will appear pro [...]
Answer, drop, switch calls & more from your Yealink headset. This latest 3CX Windows Softphone BETA adds Yealink headset support, giving you more options to control your calls from different devices, whether that’s a deskphone or a headset. This latest integration enables you to answer, drop, decline, hold, mute and even switch calls all from your Yealink headset - via the [...]
Improved Teams integration, AI & increased admin control. Following last week’s Release Candidate - as well as the previous ALPHA and BETA releases - V20, Update 2 is released and ready for deployment. Read on to see what’s included as well as how to update to this version. Sync Teams & 3CX Presence Status Sync your Microsoft Teams Presence to 3CX or vice versa. There’s [...]
Connection quality monitoring, conference management & M365 syncing. Easily add contacts to Personal, Company, CRM and M365 phonebooks during an ongoing call with the latest Android App Beta. Adding a Contact Whilst on a call to an unsaved number: On the dialer, tap on the ‘Add Contact’ label A form opens, displaying the pre-populated number Give the contact a name, last na [...]
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