A hotfix is now available for customers who have been affected by an expired root cross-signing certificate by Let’s Encrypt - one of the most popular SSL/TLS certificate issuers globally. Who is affected and how 3CX configured the chain of certificates by following the popular project certbot, which is commonly used on web servers to obtain and configure Let’s Encrypt certific [...]
The first of many REST APIs to come to your 3CX System is now available in V18 Update 1 Beta 2. You can create, manage or delete meetings from 3rd party applications such as ClickUp and MS Teams, allowing you to integrate 3CX Video Conferencing better into your day to day workflow. Try it out and tell us all about your awesome integration. Use it to: Create meetings - Build mee [...]
Update 1 Beta 2 has been released, adding support for Yealink headsets as well as optimizing the way images are sent. This Beta has been thoroughly tested on Windows operating systems, ensuring bugs and issues are ironed out, prior to the final stable release on Windows, due shortly. Yealink Headset Integration The Web Client now includes integrated support for Yealink headsets [...]
Following the release of v18, we have also updated 3CX Live Chat! With this update, website visitors can choose to start a Live Call from the get-go and administrators can track visitor interactions with Google Analytics. Instant Live Call Some customer problems or queries are best resolved via voice. The minimized chat bubble now presents a “Call us” option right at the start [...]
V18 Android App Beta has just been released. Now with updated libraries for a more robust and secure application. Try out the new “Keep Active” feature to never lose a call and check out the various enhancements on video conferencing management. Keep Active With this version, we are introducing a “Keep Active” functionality. Our latest Android client provides the ability [...]
An updated 3CX app for iOS, fully compatible with the upcoming iOS 15 is now available for testing. Using the latest SDKs and libraries, this robust and up-to-date application offers increased reliability and responsiveness. Try out the Beta version, for new features including the ability to share data from other applications, and added support for scheduling a video conference [...]
Update 1 Beta is available now with improvements to the Microsoft Teams integration. Since its launch 4 weeks ago, it has been installed over 1000 times, providing valuable intel to help us develop new features, tweak existing ones and improve the application even further. With Update 1, when a Teams user rejects a call, the 3CX Forwarding Rules for that user are applied. This [...]
Following the release of v18, we have also updated the Call Flow Designer (CFD) with new features. It is now possible to run actions concurrently. You can also retrieve and make use of queue statistics to adapt call flow logic accordingly. Run actions in parallel In order not to leave callers wondering what to do next, we’ve added a new “Parallel component” which allows you to [...]
Experience the benefits of the 3CX Windows Desktop App with this short video presentation shared by 3CX Titanium Partner and Solution Provider, YellowGrid. The native desktop app was built from the ground up using the same Electron framework as Teams and WhatsApp. Simply put, this replacement to the browser extension, is not only better looking, but offers a smoother and more r [...]
The final version of 3CX V18 is here offering best in class audio quality, performance and reliability. With customer communication at the forefront, V18 provides an all-in-one integrated solution to communicate internally and connect with prospects - via voice, live chat or video. New 3CX Client and Desktop App With V18 we’ve improved the Web Client and made it available also [...]