Important Notice: This article contains outdated content and is here for archival/informational purposes. For the 3CX Session Border Controller view: https://www.3cx.com/docs/3cx-tunnel-session-border-controller/ What is the 3CX SIP Proxy manager? The SIP Proxy Tunnel can combine all SIP (signaling) and RTP (media) VoIP Packets from one location (typically a remote office) and [...]
I am proud to announce the first beta of our new 3CX Voice Application Designer product. Proud because this is an industry first – 3CX Phone System is the first PBX to have such a powerful graphical voice application building tool. With 3CX Voice Application Designer you can create voice applications that automate time intensive business processes with a few mouse clicks. For e [...]
We are happy to announce the first beta of version 8! Here are the features we have been working on: All versions New Phones management page lists all connected IP phones and allows you to re provision or reboot all or several phones remotely. Phones management page allows you to easily launch a phone’s admin interface Ability to edit provisioning files for phones Ability to pr [...]
Note: No longer available Recently we released a ‘prototype’ of a Skype Gateway - 3CX Gateway for Skype 1.0 which was based on an open source component. This allowed you to make and receive calls to Skype users. Using Skype you can allow customers to call you at no charge, and you can also leverage Skype clients on popular mobile platforms (Windows Mobile and Iphone). However, [...]
An updated build has been released with some improvements and fixes. Change log: Fixed: Polling of outlook contacts from multiple outlook files Fixed: Exchange Outlook integration Fixed: Permissions issue in Exchange Fixed: Missed calls issue on German Operating systems. Fixed: Error notification on shutdown Improved: Contact lookup mechanism [...]
We have created a new voice prompts sets for many languages - and more to follow! These are the ones we have just created / updated and are available today: German (new) French (new) Swedish (new) Dutch (new) Danish (updated) Italian (updated) Polish (new) Japanese (new) To install the promptset: Go to system updates Select the language you want Click download (IGNORE that inte [...]
An updated build has been released with some improvements and fixes. Note on upgrading: If you are uninstalling 3CX Phone System version v7.1 6589 and you make heavy use of the 3CX Tunnel Service, it may happen that the 3CX Phone System service will not stop in a timely fashion. To proceed with the installation open Task manager (right click on the task bar, Task Manager), righ [...]
The 3CX Hotel Module has just been released. It allows you to turn 3CX Phone System into a hotel PBX. Read the full press release here, or watch the presentation below. [...]
We are pleased to announce the beta of our revamped Outlook and Salesforce integration. This integration goes much further then the previous one. Now you can: Launch calls from Microsoft Outlook or Salesforce Receive notification of inbound calls with a popup with full contact details (no 3rd party software required) Calls are logged as call records in Microsoft Outlook or Sale [...]