Adding onto the release of Update 7, the 3CX Live Chat plugin has undergone a makeover too. The plugin now offers a more engaging way to invite people to chat as well as provide important contact details - agents will never miss a chance to turn a visitor into a potential customer! New Live Chat Greeting The new chat greeting gives the option to display a customizable welcome m [...]
WP Live Chat by 3CX, the live chat solution for WordPress, has been upgraded to offer an unparalleled level of control and customization. You can run the chat platform on-premise, hosted in 3CX Cloud or integrated into your 3CX PBX. We’ve also merged the ‘3CX Live Chat & Talk’ plugin with the ‘WP Live Chat by 3CX’ plugin. Combining the two solutions delivers greater chat sp [...]
The fastest and most efficient live chat solution just got better! Following the acquisition of WP-Live Chat in October 2019, comes the release of version 8.1, which includes a relaunch of Geo-location detection and introduces customizable chatboxes among other features and fixes. Jump In and Get Communicating Ensure no customer is ever left unattended. With a new simple online [...]
3CX’s latest acquisition is a testimony to the future of live chat and a game changer for the PBX and contact center market. LONDON, UK, 15 OCTOBER 2019 - 3CX, developer of unified communications solution 3CX Phone System, has today announced the acquisition of WP-Live Chat Support, the successful plugin for real-time website visitor chat. It’s the most popular chat plugin for [...]
The WP-Live Chat Plugin just got even better. We’ve just released our biggest update yet, update 8.0.36, with a whopping 191 changes! These changes include a move away from EvenNode and onto the Google App Engine making the plugin more performant especially with multi-region chats. Additionally: The ‘Typing…’ feature is now fixed. Moved away from EvenNode and onto Google App En [...]
The latest update for the WP-Live Chat plugin removes the need to register and get an API key in order to unlock all features (previous PRO features). All you need to do is download the plugin or update your plugin from your WordPress dashboard and all features are automatically installed with the plugin! Easy, simple and straightforward. Some of the features that are now bundl [...]
The latest update to the WP-Live Chat plugin is an important milestone release: the basic free and PRO plugins are now merged, unifying their feature set and functionality. This simplifies your WordPress setup as you only need to instal and administer a single plugin with the latest functionality updates and fixes. More importantly, users of the previously basic plugin, now get [...]
Not only have we made all the features offered by WP-live chat completely free, we’ve also made the plugin faster and more reliable. How? We’ve added 16 servers to our infrastructure! That’s a total of 20 servers with full failover ensuring your agents and customers are able to chat 24/7! To get access to the full list of 20 servers, you’ll need to update your WP-Live Chat plug [...]
We are aware of just how important page load speed is and have decided to put together a small tutorial on how to improve the effect our plugin has on your page load speed. It’s also important to note that by making these changes, you’ll also be improving the page load speed of your entire site as these changes will have an effect on other elements and not just our plugin’s ele [...]
We’re proud to introduce our latest major release of WP-Live Chat. Version 8 has been a work in progress for a couple of years and has finally been released after extensive development and testing. Around two years ago, we started working on experimental code in an aim to make our plugin the only real time live chat app that integrates within the WordPress core functionality (d [...]
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