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Republican Party of Minnesota Connects with its Constituents Using 3CX Phone System

LONDON, UK 11 JUNE, 2014 – 3CX, developer of the award-winning Windows VoIP PBX 3CX Phone System announces that the Republican Party of Minnesota has successfully deployed 3CX phone System in its call centre. Following the installation of 3CX Phone System the Party have cut their office and call centre costs by around 55% a month, totalling approximately $21,000 a year.  3CX Phone System has provided a high quality IP PBX with a large array of  easy to use call centre features. Using features such as call queue monitoring and supervisor features, the Party were able to successfully manage the busy call centre to ensure that all constituents’ calls were answered in a timely manner. In addition 3CX Phone System has enabled increased efficiency within the call centre by providing a variety of different queue strategies and real time queue statistics.

Mr De Haven, Executive Director of the Republican Party of Minnesota said:

“We have a terrific new solution in place that works as it should, the users like it, and the experience of getting it all installed and ‘turned on’ was painless. BusinessWare is a good ally to have.”

Michael Langman, CTO of MDLsolutions said:

“3CX Phone System has successfully met the Party’s call center demands by providing a high performance, reliable phone system that supports a large array of useful and easy to use features.”

Read the complete case study to find out how the Republican Party of Minnesota cut its call costs by 55% and modernised its call centre

About MDLsolutions Solutions (
Founded in 2002, MDLsolutions has provided and still continues to provide custom telecommunication software solutions to many organizations from various service related fields. Accompanied by the experience our founder gained from almost two decades of working in IT Telecommunication with Cisco, ShoreTel, Avaya, Nortel, Mitel, Microsoft, Aculab, Brooktrout (Cantata) and NMS, MDLsolutions has enabled their customers to not only acquire cutting edge technological/resources but has effectively increased their productivity through their custom and turnkey solutions.

About BusinessWare Solutions (
BusinessWare Solutions is the best way to get computer, network, printer, and copier technology from the people who make it to the people who use it. At BusinessWare Solutions, we recognize that each business has unique challenges when it comes to supporting and managing technology.That’s why BusinessWare provides a broad array of solutions that includes multi-vendor products, platforms, and technologies. Recognized as a certified partner with trusted industry leaders such as Hewlett Packard and Microsoft, BusinessWare Solutions is ready to guide you through the choices and challenges of technology.

BusinessWare Solutions’ consultants, engineers, technicians and trainers continually enhance their knowledge and certifications to provide you with the highest level of expertise. BusinessWare’s technical expertise and industry experience can help bring emerging technologies to your business without losing sight of the objectives that sustain and grow your business. Let BusinessWare help you readily adapt to changes in technology that will result in an increase in productivity, efficiency, and performance.BusinessWare Solutions

MDL Solutions

By |June 11th, 2014|Comments Off on Republican Party of Minnesota Connects with its Constituents Using 3CX Phone System

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