Blog - Page 164

Magical 14 - Service Pack 2 Packs a Punch

Under the unassuming name of “Service Pack 2” we have packed a raft of much requested features that sets 3CX apart from the competition and lifts 14 further as a ground breaking release. Switchboard/Call Management The “Expanded Presence” screen is replaced with a more powerful Switchboard functionality which has the following modes - views: User - shows presence of colleagues [...]

By |December 1st, 2015|Comments Off on Magical 14 - Service Pack 2 Packs a Punch
3CX Hotel Module Updated for V14

Hotel Module is no longer available for download. It is integrated from v15 PRO Edition and above. To download the latest version go here. We are pleased to announce the latest update of the 3CX Hotel Module. This update is designed to work seamlessly with 3CX Phone System v14. The hotel module turns 3CX Phone System install into a fully featured Hospitality PBX including the f [...]

By |November 30th, 2015|Comments Off on 3CX Hotel Module Updated for V14
3CX Partners With Thailand-Based VoIP Provider, 2A+

LONDON, UK and BANGKOK, THAILAND, 30 NOVEMBER, 2015 - 3CX, developer of the next-generation software-based PBX 3CX Phone System for Windows, announces its partnership with its newest provider, 2A+. Following successful interoperability testing, this partnership enables the companies to leverage each other’s VoIP solutions to service both channel partners and end users. Based in [...]

By |November 30th, 2015|Comments Off on 3CX Partners With Thailand-Based VoIP Provider, 2A+
Adopt These Call Center Trends or Risk Falling Behind

As 2015 comes to a close, businesses are searching for innovative ways to attract new customers, but that doesn’t mean they can take their existing customers for granted. According to statistics from Gartner Group, 80 percent of a company’s future earnings will come from just 20 percent of its existing customers. Lose these loyal customers and that’s a huge loss in revenue for [...]

By |November 27th, 2015|Comments Off on Adopt These Call Center Trends or Risk Falling Behind
Why Are You Still Wasting Time With A Complex Phone System?

You’re at the airport and you receive an urgent phone call from a client—on your laptop. While out to lunch you get a voicemail informing you that your afternoon meeting has been cancelled –in your email inbox. Welcome to today’s virtual office. In an age where communication takes place through your phone, email, texting, video conferencing; it’s hard to understand why some bus [...]

By |November 26th, 2015|Comments Off on Why Are You Still Wasting Time With A Complex Phone System?
US Bank Steps Away from Expensive and Difficult to Manage Web Conferencing Solution with 3CX WebMeeting

LONDON, UK, 25 NOVEMBER, 2015 – 3CX, developer of WebRTC based web conferencing software 3CX WebMeeting announces that US based Magnolia Bank has successfully deployed 3CX WebMeeting. The bank were eager to find a more cost effective solution to replace their current web conferencing platform. After implementing 3CX WebMeeting, Magnolia employees realized major improvements in [...]

By |November 25th, 2015|Comments Off on US Bank Steps Away from Expensive and Difficult to Manage Web Conferencing Solution with 3CX WebMeeting
Why You Need to Adopt a Mobile-First Mentality

Why should you adopt a mobile-first mentality? The answer’s simple – Millennials prefer their smartphones. Born between 1980 and 2000, Millennials are the largest generation in the world right now. With the majority of baby boomers set to retire over the next ten years Millennials will make up 75 percent of the global workforce by 2025. They’ll also be ready to spend that hard- [...]

By |November 24th, 2015|Comments Off on Why You Need to Adopt a Mobile-First Mentality
Nonprofit's Communications Back To Health after 3CX

LONDON, UK, 23 NOVEMBER, 2015 – 3CX, developer of next generation software based PBX 3CX Phone System announces that ASSAD-HAD, a non-profit organization situated in France, has successfully deployed 3CX Phone System. ASSAD-HAD was desperate to find a solution which would replace their Alcatel / Ericsson and would be easy to manage, not-time consuming and reduce their telco cos [...]

By |November 23rd, 2015|Comments Off on Nonprofit's Communications Back To Health after 3CX
‘We offer the reseller the product for the future’ - An interview for TBM Magazine

This interview was originally in Dutch. To view the Dutch version please go here. As a fully software based communications solution, 3CX claims to be the most important partner for ICT and Telecoms Resellers. 3CX integrates seamlessly with other applications, innovates faster and keeps the reseller in the lead because it lets him build his own end to end solution. An interview [...]

By |November 20th, 2015|Comments Off on ‘We offer the reseller the product for the future’ - An interview for TBM Magazine
Breaking Down International Communications Barriers With IP-PBX

Achieving effective internal communications amongst geographically diverse offices can be quite a challenge for today’s business leaders. Especially if your company still uses a traditional telephony service such as PSTN. After all, copper wires that come along with legacy phone systems certainly won’t stretch over oceans to connect your domestic offices with ones located acros [...]

By |November 20th, 2015|Comments Off on Breaking Down International Communications Barriers With IP-PBX