Blog - Page 164

Calling All Resellers: How to Leverage SIP to Drive More Sales

Let’s face it; telecom resellers often have a tough job, as they are faced with many difficult challenges. Not only are they dealing with an increasingly competitive marketplace, but they’re also being forced to don several different hats including operations manager, salesperson, and marketer—all of which can be extremely overwhelming. Luckily, resellers no longer have to worr [...]

By |January 13th, 2016|Comments Off on Calling All Resellers: How to Leverage SIP to Drive More Sales
3CX Teaches The Art of a Software-Based IP PBX

LONDON, UK, 11th JANUARY, 2016 – 3CX, developer of next generation software-based PBX 3CX Phone System announces that teleshopping startup, Hochanda has successfully deployed 3CX Phone System. Hochanda was in need of a flexible, feature-packed and cost effective software-based IP PBX that would guarantee that not a single call is ever lost. Everything That Constitutes A PBX Mas [...]

By |January 11th, 2016|Comments Off on 3CX Teaches The Art of a Software-Based IP PBX
How to Use Gmail as Your Mail Server in 3CX

ℹ️ Note: The info in this post is no longer valid. It applies to an older version of 3CX. Follow the steps below to configure your Gmail account as the Mail Server for 3CX Phone System. In this configuration your Gmail account will be used to send email notifications, welcome e-mails and fax messages. Note: In this configuration, Gmail can send a maximum of 500 em [...]

By |January 11th, 2016|Comments Off on How to Use Gmail as Your Mail Server in 3CX
Three Communication Best Practices to Live By

It’s easy to get caught up in the daily grind of your workday; you get so busy you neglect to take the time to communicate with your colleagues, forgetting how important collaboration is to your company. In today’s modern world, with employees working at such disparate locations as their homes, multiple branch offices and overseas sites, staying connected with one’s co-workers [...]

By |January 8th, 2016|Comments Off on Three Communication Best Practices to Live By
Bolster Customer Service With Phone System and CRM Integration

Great customer service can achieve more for your brand than a national ad campaign and be a lot less expensive. According to a recent study by NewVoiceMedia, 69 percent of Americans would recommend a company to others after having a positive customer service experience. Before the Internet, each recommendation might have reached the ears of just three or four people, but now, w [...]

By |January 7th, 2016|Comments Off on Bolster Customer Service With Phone System and CRM Integration
Communications Pain Points and How Unified Communications Can Fix Them

Workflow and communications must go hand in hand, as the smooth completion of group projects is only possible with uninterrupted, instant exchanges among team members. But the reality is that all too many organizations are plagued by shoddy communications, leading to inefficient achievement of business goals. That is, the ability to contact co-workers in real time facilitates a [...]

By |January 4th, 2016|Comments Off on Communications Pain Points and How Unified Communications Can Fix Them
Support and Sales Hours During the Holiday Season

We would like to remind all 3CX Partners and customers about our Christmas Sales and Support hours during the holiday season. Our Sales team will be closed as from the 24th of December and will return on the 4th of January. 3CX Support will be available as follows:   24th & 25th of December: Closed. 28th - 30th: Only English speaking support will be available as usual. [...]

By |December 22nd, 2015|Comments Off on Support and Sales Hours During the Holiday Season
Increasing Business Agility With Hosted PBX

Small and medium-sized businesses (SMBs) are jumping on the hosted IP telephony and unified communications and collaboration (UC&C) services bandwagon, joined in part by larger enterprises, as reports funnel in from all sectors on the benefits realized when companies access these technologies from the cloud. In fact, a recent study from Frost & Sullivan revealed that th [...]

By |December 22nd, 2015|Comments Off on Increasing Business Agility With Hosted PBX
WebRTC’s Influence on a Mobile Workforce

The “2015 WebRTC State-of-the-Market Report” sponsored by Sonus Networks, Inc. reveals many future trends and predictions for the WebRTC market and provides insight into how the market has developed since 2014. In particular, the study found that WebRTC support for mobile devices continues to be of prime importance for providing access to applications such as video chatting and [...]

By |December 17th, 2015|Comments Off on WebRTC’s Influence on a Mobile Workforce
3CX Phone System Drives Business for Automotive Experts to the Next Level

LONDON, UK, 16th DECEMBER, 2015 - 3CX, developer of next generation software-based PBX 3CX Phone System announces that ArcelorMittal Tailored Blanks, supplier of high quality steel products around the world, has successfully deployed 3CX Phone System. ArcelorMittal was in need of a phone system that could easily be connected between five offices with the ability to easily scale [...]

By |December 16th, 2015|Comments Off on 3CX Phone System Drives Business for Automotive Experts to the Next Level