For today’s businesses, Web conferencing offers an abundance of improvements upon traditional phone conferencing as it provides for more-intimate interactions and is capable of transcending geographical distances without airfare. More than just a virtual face-to-face meeting, however, Web conferencing offers a myriad of capabilities, such as those highlighted in the list below. [...]
LONDON, UK 7 APRIL, 2015 – 3CX, developer of the next generation software PBX 3CX Phone System announces that Ramada Plaza Antwerp, a 4-star hotel in Belgium, has successfully deployed 3CX Phone System. The Belgian hotel offers 210 en-suite bedrooms and spacious conference and event capacity divided over 13 multifunctional rooms each fitting up to 500 people. Multifunctional Ho [...]
If your business is still communicating on a legacy PBX, you’re probably experiencing a number of productivity lulls each day. An “old style” phone system poses many limitations to business communications, from its inability to connect remote offices to its lack of collaboration applications. Whether you’re a small business owner or the CEO of a global enterprise, the capabilit [...]
LONDON, UK and REGGIO EMILIA, ITALY 06 APRIL 2015 – 3CX, developer of next generation software-based PBX 3CX Phone System, announces that the interoperability testing with the Italian - based VoIP Service Provider, TreNove, has proven successful, allowing 3CX customers to use TreNove as a VoIP Provider. The success of the interoperability testing guarantees full operation of al [...]
Think about the clothing combination you chose this morning. Are your outerwear, top and bottom made by the same brand? Most likely not, as you chose items based on their appeal to your mood and the day’s events, and then mixed and matched the pieces according to your style. Having wardrobe options enhances an individual’s ability to dress to meet various situations head on, kn [...]
We are pleased to let you know that 3CX will be hosting Free Partner Training Days in the USA, this May. All new and active 3CX Partners are welcome to join these workshops as these events are the perfect opportunity to acquire the necessary resources and knowledge to sell, deploy and support 3CX Phone System for Windows. Join the Advanced course and get an in-depth look at the [...]
Today, the quality of contact center services is at the crux of customer satisfaction. As such, it is of the utmost importance for this industry to leverage the revolutionary communications tools being launched by telecommunications providers. Even if your phone system includes a robust set of unified communications features, it’s important to also integrate customer service fe [...]
In this example we will demonstrate how to make calls using Fanvil C62 and C58. Fanvil phones support CTI Mode. Making a Call Dial the number you wish to call using the keypad and press the “Dial” soft key. The phone will dial the number and your call will be connected. [...]
The foundation of many businesses is built upon providing great customer service. Having the right tools to accomplish this is paramount. With that in mind you should be making the most of some of the advanced features that are built in to 3CX Phone System. 3CX Phone System allows you to synchronize contacts from a Microsoft Exchange Server to the 3CX Phone System Phonebook. Th [...]
In this example we will demonstrate how to make calls using a Cisco 7961. This procedure also applies for Cisco 7940/7941/7960. Making a Call Dial the number you wish to call using the keypad and press the “Dial” soft key. The phone will dial the number and your call will be connected. For Cisco 7940 and 7960 press the "New Call" soft key, dial the number you wish to call using [...]
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