The inter-digit timer is used to configure the amount of time the phone waits after each digit is dialled before it assumes the user has finished entering digits and automatically sends the dialled number. This only applies whilst the phone is already off the hook. This setting needs to be configured on the phone. This article explains how to do this on the phones supported by [...]
We are pleased to announce a 3CX Partner Training workshop that will be held in November. We would like to invite all new or active 3CX Partners to attend the training, which will be held in Malta. The events offer great sales advice and tips as well discuss various techniques on deploying 3CX Phone System. We'll also be offering advanced training, which is aimed at pre-sales a [...]
The release of the snom phones firmware version 8.7 may cause the following errors: Outbound calls are dropped with the following error, "Unsupported Media Type" on the phone's display. Incoming calls are dropped when answered. In order to address this issue, you will need to: Upgrade to 3CX Phone System version 11 SP2 or above. Log on to the 3CX Phone System Management Console [...]
We are happy to announce that we have re-established our partnership with snom and will be fully supporting the snom line of desktop phones, including the 320, 360, 370, 7xx, and 8xx series - for use with 3CX Phone System. snom are a market leader in producing quality VoIP telephones and after a re-alignment of their business goals and priorities, we feel there is a good fit fo [...]
3CX supports the snom desktop 3xx, 7xx, and 8xx series and this guide will show you how to provision snom 320, 360, 370, 7xx, and 8xx phones with firmware version 8.7.3.19 for 3CX Phone System. The easiest way to set up a snom phone for use with 3CX Phone System is to use the built-in plug and play provisioning functionality inside 3CX Phone System. This will allow the phone to [...]
3CX MyPhone allows you to quickly launch calls by double clicking on an extension or a missed call. It also integrates with Outlook to allow you to quickly dial a number in your contact list(if you are using 3CX Phone System 10 and above and want CRM integration, please read this article). If you are using 3CXPhone for Windows, the call will be launched directly on the phone. I [...]
Leading distributor of VoIP solutions throughout Canada will provide current 3CX Partners with support, licences, training events, sales support and technical information. DULUTH, Georgia, and ST.LAURENT, Quebec, 02 November 2012 - 3CX, developer of the award winning Windows VoIP PBX 3CX Phone System, today announced it has named Run Communications as its first distributor in C [...]
3CX is pleased to announce the release of Service Pack 2, build 27588.780 for 3CX Phone System 11. This service pack fixes several issues and also adds new features such as support for Windows 8, Windows Server 2012, and an all new IP Whitelist for the Anti-Hacking module. To download this update, simply login to the 3CX Windows Management Console from Start > All Programs & [...]
To understand why information might seem to be inconsistent between reports, let's first take a better look at the information provided in each report. The Call Log Report provides a list of calls that have been affected in the time period specified. On the other hand, the Extension Statistics Report is a summary report showing how many inbound and outbound calls have been made [...]
Netregy Systems, a 3CX Distributor and telecommunications solutions provider in Malaysia and SEA, hosted a workshop for 3CX Partners in Selangor, Malaysia, recently. More than 25 companies were in attendance, including two brand new 3CX Partners, IPTime Technology and Strategic Alliance. 3CX Partner Training events are designed for pre-sales and technical support personnel who [...]
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