Important security update Version 9.13967 It has come to our attention that many installations of 3CX Phone System are deployed with weak passwords. This can result in hackers guessing the passwords and compromising the system. This security update has many features that will make your 3CX Phone System Server more secure and protect it from attacks. It is very important that [...]
The 3CX Voice Application Designer (VAD) is a powerful tool for creating voice applications quickly and easily, without needing to have great programming or telephony skills. These applications are deployed to the server where 3CX Phone System is installed, and are implemented as digital receptionists. Through the management interface it is possible to define the circumstances [...]
Prior to V9, 3CX Assistant configuration required a separate profile for connecting from the LAN, from the WAN without the tunnel (direct), and from the WAN with the tunnel. For most users, 2 profiles would be necessary, and such users would typically have one profile for LAN connection and another profile for WAN connection using the tunnel. 3CX PhoneSystem V9 now allows yo [...]
QOS (quality of service) is used to prioritize traffic over other less important traffic. Because VoIP traffic is real time, and delays will immediately be noticed by callers, you will want to ensure that VoIP traffic gets given priority over for example e-mails. QoS can help resolve jitter issues up to a point by having your firewall prioritize the traffic over other traffic. [...]
We have released a service pack for version 9 build 13545. This service pack can be applied to the latest build without re-installing. Updating your 3CX Phone System 9 installation To update Update 3CX IP PBX version 9.13545 to SP1. Log in to the 3CX WINFORMS Management console. Note update procedure is only available in the winforms version of the management console. You wi [...]
This guide is outdated. A question we regularly get is "How can we set up Dialling 0 for operator?". The following documentation will show you how to set up an alias for an extension. This can be achieved as follows: Go to the 3CX Management Console > "Extensions". Select the extension you want to set as operator. Switch to "Other" tab. Set the SIPID to "0". Press "Apply" or [...]
How to make a 3CX Phone System Version 9 even more secure With the introduction of the new V9 3CX PBX we decided to add some extra security to the PBX. This new feature is called the "3CX Anti-Hacking" and located under Settings/Advanced/Anti-hacking tab. It's main purpose is to block any malicious attacks targeted to the 3CX Phone System server in case the administrator has [...]
3CX (www.3cx.com), the international developer of the multi-awarded 3CX Phone System for Windows and Yealink Network Technology CO., Ltd. (www.yealink.com) a leading designer and manufacturer of IP Voice and Video Phones, announced today successful interoperability testing between 3CX Phone System and Yealink IP Phones. [...]
[...]Note: In a VERY HIGH VOLUME scenario, it may be preferable to use the command-line tool shipped with Wireshark, called tshark.exe - this allows capturing traffic without consuming a large amount of system resources needed to maintain the Wireshark GUI. Very often, when you are troubleshooting issues, the 3CX Support team will ask for logs and captures to look at the issue in mo [...]
Version 9 of 3CX PhoneSystem introduces a more powerful control set for Forwarding Rules. Each extension can be in any one of 5 different statuses: Available Away Out of Office Custom #1 Custom #2 Version 9 also allows us to define, for each extension number, the user's mobile number (cell phone number). [...]
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