Google sync and flexible routing options in 3CX Update 5 BETA. Building on Update 5 Alpha, the BETA introduces Google integration, powerful routing scripts, and new admin tools. Let’s break down what’s new and improved. Google Integration: Sync Users, Calendars, and More The latest update integrates Google Workspace for quick and easy synchronization of users, personal contacts [...]
Route inbound calls dynamically based on Caller ID, DID and time of day. This script allows you to redirect inbound calls based on specific criteria such as time of day, Caller ID or DID. It is activated when a call is received on a trunk and reroutes the call to a configured destination. How to Set Up the Time-Based Call Routing Script Go to Admin Console > Integrations > [...]
3CX in the spotlight with top YouTubers. Kicking off 2025, it’s the perfect time to look back at some of the highlights from last year. In 2024, we worked with top tech YouTubers to showcase 3CX in action, reaching millions of viewers and sparking discussions about smarter communication. Two videos stood out: Network Chuck’s creative setup and David Bombal’s exploration of priv [...]
Best-in-class from over 100,000 products on SourceForge. Following the recent G2 wins, 3CX has now been awarded the Winter 2025 ‘Leader’ badge by SourceForge - the world’s largest software review and comparison website. This award recognizes companies and products with a high volume of recent excellent user reviews that put them in the top 5% of highly reviewed products on Sour [...]
It’s time to announce last quarter’s winners. With over 160,000 members in our international forum and 70,000 in the national forums, the 3CX Forum continues to be the perfect place to share knowledge, connect with experts, and stay updated on the latest tech news. As always, we’re excited to recognize the members who made the most valuable contributions to our community. We kn [...]
Learn how to easily host multiple companies on one 3CX instance. In November, we launched 3CX Multi-Tenant - allowing easy and profitable hosting of many different companies on one single 3CX instance. To help you make the most of 3CX Multi-Tenant, we’re hosting webinars covering everything you need to know about setup, installation, and more. What You’ll Learn What is a Multi- [...]
Success in unified communications and collaboration. G2, the world’s largest software marketplace with over 2.2 million reviews, has recognized 3CX with several badges, showing our dedication to providing reliable, high-quality communication solutions. Highlights from G2 Winter 2025 Reports Video Conferencing Small Business Leader: Recognized as a leader in the Small-Business G [...]
Master 3CX V20 and work towards your certifications. As we step into 2025, it’s the perfect time to sharpen your skills and stay ahead of the game. 3CX is back with our first webinars of the year, designed to help you stay on top of the latest updates, master V20, and achieve your 3CX certification. Whether you’re new to 3CX or already on your way to certification, these webina [...]
Microsoft Teams status control, multi-tenant upgrades and enhanced admin features. The 3CX V20 Update 5 Alpha introduces free voicemail transcription for PRO users with 3CX, OpenAI, and Google engines, along with key updates like Teams status control and multi-tenant improvements. Read on for the details and full list of new features and enhancements. Configure Status Sync 3CX [...]
Park calls temporarily and ensure they return if unanswered. This script places calls on hold to free up your extension. Then ensures the call is not forgotten by returning the call after a set amount of time. The ‘Personal Parking with Auto-Return’ script enables users to park a call temporarily and free up your extension for other tasks. If the parked call isn’t picked up wit [...]
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