Blog - Page 48

Updated Security Debian Linux Packages

Several security updates have been included in the 3CX Debian ISO. They are available for both Updates 7 and 7A. These security packages are needed to keep the host secure and up to date. Read on to find out how to get them. How to Get the Updated Security Package New users who download the latest ISO and deploy the machine will automatically receive the most recent security up [...]

Update 7 A - Beta - Optional Update

Improved Security Final to be merged into Update 8 Update 7A is now ready for installation - but because these security changes require careful preparation and further understanding, we’ve decided to merge the final release into Update 8. On a positive note, this gives your admin more time to prepare and implement the security changes effectively. Not to disappoint those who wa [...]

3CX Recognized as Top Call Center Software by Gartner

The numbers have been tallied! According to a comprehensive analysis conducted by Gartner Digital Markets - that included Capterra, Software Advice, and GetApp - 3CX has emerged once again as a standout product, featuring in 12 of their flagship Q1 2023 reports. The reports, which showcase the most highly rated solutions in the industry, are based on feedback provided by the mo [...]

By |May 4th, 2023|Comments Off on 3CX Recognized as Top Call Center Software by Gartner
Aviate. Navigate. Communicate. Upwards and Onwards to Deliver on Promises Made

Following through on security plans and Partner & customer offers as dedicated Forum and free support winds down. One of our Partners ‘Sparky Bear’ shared an analogy from the aviation industry in the Forum that we thought summed up the past few weeks perfectly. Here it is. If an aircraft has an issue, the order of operations is as follows: First aviate - fly the plane/steer [...]

Update 7A Alpha - Focus on Password Security and More

First steps towards 7-step action plan 'EFTA' underway. As promised in our sneak peek Update 7A - Focus on Security, we’ve released Update 7A - Alpha today. It remains all about Security. Read on to learn more about the features added, the 5 key points to consider - as well as the action you need to take! And finally, if you’re using the currently released Desktop App for Updat [...]

Actions not words - Our 7 Step Security Action Plan!

Securing for the Future of 3CX after first-of-a-kind, cascading software-in-software supply chain attack We’re committing to actionable steps - 7 to be exact - to harden our systems and minimize our risk of future attacks. Some steps are already completed, some still in process. To this end, we’re currently drafting a Security Charter - called ‘EFTA’. It means 7 in Greek. Here’ [...]

Security Update Thursday 20 April 2023 – Initial Intrusion Vector Found

Mandiant identifies the source of internal network compromise While Mandiant’s investigation is still ongoing, we now have a clear overall understanding of the attack. Following our previous update, we would like to share some additional technical details to support our customers and the community. We have also published additional indicators of compromise that organizations ca [...]

By |April 20th, 2023|Comments Off on Security Update Thursday 20 April 2023 – Initial Intrusion Vector Found
Which Client? PWA vs Desktop vs Native App

Many users followed our advice to deploy our PWA web app mode instead of our Desktop App during the attack. Following this, we learned more about deploying in this mode. I wanted to share some of the things we’ve seen and give some background and suggestions on which is the best to use according to the situation. The PWA (Progressive Web App) app What is a PWA app? PWA stands f [...]

iOS Beta Release for TestFlight Members

The latest Beta release of our iOS application is available to TestFlight members. The Beta release introduces some great new elements in the dialer redesign along with a number of modern and very useful features to help you manage multiple calls - either on hold or incoming - easily. You can continue navigating back and keep chatting without any loss of functionality, know who [...]

Android Beta Release: Dialer Redesign, Multi-call View and More

The Beta release of the 3CX App for Android is now available to download from the Google Play store. It introduces some great new elements in the dialer redesign along with a number of modern and very useful features to help you manage multiple calls - either on hold or incoming - easily. You can continue navigating back and keep chatting without any loss of functionality, know [...]

By |April 18th, 2023|19 Comments