Blog - Page 49

IP Phone Guides and Firmware Updates

In recent 3CX updates, you’ll have noticed several changes regarding IP Phones. These were necessary to strengthen system security and simplify the configuration process. Let’s break them down one by one. IP Phones Added Back to Supported Some supported IP Phones were marked by vendors as EOL. With no new firmware, these models were unable to keep up with the security updates i [...]

Telin Becomes New 3CX Distributor for North America

LONDON, UK & ROSELAND, NJ, USA, 3 FEBRUARY 2023 - 3CX, developer of the innovative unified communications solution and US / CANADA based Telin, are pleased to announce Telin as an official distributor of 3CX for North America. Telin has been in the software industry since 1991, getting their start in the medical EMR and compliance industry. In 2016, Telin partnered with 3CX [...]

By |February 3rd, 2023|Comments Off on Telin Becomes New 3CX Distributor for North America
Version 18 Update 6 Simplified. Modernized.

The final release for Version 18 Update 6 is now live. By introducing SBC-capable IP Phones, new group features, and seven user roles in rights management, we’ve worked hard to simplify your setup, and modernize your configuration. The result? A 3CX fit for the next generation. Let’s take a look at what we’ve achieved, as well as what’s next on the horizon. 3CX SBC-Capable Phon [...]

By |February 2nd, 2023|168 Comments
Action Required! Prepare Now for SMS Changes in U6

Attention all SMS users! Action required. In the next couple of days Update 6 will be released. If you haven’t done so already, you’ll need to reconfigure your Bandwidth, Telnyx, Twilio, Flowroute SMS! If you don’t do so, either before or immediately after the release, you’ll find your SMS won’t work. We don’t want that! Simplified SMS Configuration With Update 3 you didn’t nee [...]

Update 6 Release Candidate 2: Last Tweaks Before Final Launch

Following on from last week's Update 6 RC 1, we’ve listened to your feedback! Release Candidate 2 brings more improvements and minor fixes. We’re on schedule, with the final release just days away. Here’s What We’ve Fixed: We’ve added a field to show the local IP address of a listed SBC device or Router Phone in the ‘Voice & Chat’ and "Users > IP Phone" tabs. There’s bet [...]

By |January 24th, 2023|58 Comments
Update 6 - Release Candidate: New Headset Functionality

Sneak preview! Update 6 has reached Release Candidate (RC) status, as 3CX Developers move to ‘Code-freeze’. With all QA test checks on Linux and Windows completed with thousands of customers worldwide, we’re now up and fully running in 3CX production. We’re confident it’s ready for you too! In a nutshell, this very important RC brings you major redevelopment around headset inte [...]

By |January 19th, 2023|18 Comments
Simplify your Deployment with the 3CX SBC Router Phone

With the introduction of Hosted by 3CX, the 3CX SBC takes center stage. It’s the best way to connect your remote-site IP handsets and simplify your deployment. Here’s why! V18 Update 6, currently in Beta, allows you to set up a low-cost IP Phone and run the 3CX SBC on dedicated and StartUP instances. This removes the need for dedicated hardware on your remote site, solving supp [...]

Q4 2022 Top Forum Contributors Announced!

Let’s start 2023 with a round of applause for our Top 5 Forum Contributors! Just before fully plunging into the new year, we would like to wrap up our last outstanding task for Q4 and announce the winners for the last quarter. To many, 2022 has been a turbulent year, and we are incredibly grateful for your unwavering support, shared passion and continuous showing up that has he [...]

By |January 9th, 2023|Comments Off on Q4 2022 Top Forum Contributors Announced!
Supported SIP Trunk Providers Always Preferred

When it comes to choosing the right SIP trunk provider for your 3CX deployment, opting for a preferred or supported provider is always recommended. Our teams make sure that each release of 3CX is thoroughly tested with the provider. Not only does this guarantee a faster and seamless setup, but if you ever need technical support with your trunk, our support team will be at hand [...]

3CX Kicks off 2023 with 23 Badges in G2 Report

Great start to the year! 3CX has bagged 23 badges in the G2 Winter 2023 report. With recognition across the board, 3CX was named a ‘Leader’ in VoIP, Contact Center, CCI and Video Conferencing categories in the latest assessment of the top-ranked software products. It is a great honor to be recognized in the quarterly G2 report. The review website helps potential buyers navigate [...]

By |January 3rd, 2023|Comments Off on 3CX Kicks off 2023 with 23 Badges in G2 Report