Andreas Psyllos

About Andreas Psyllos

QA Manager, 3CX

Andreas is in his 11th year of proudly serving 3CX. In this time, he's held multiple roles including Support Engineer, 3CX Trainer and most recently QA & Interop Manager working closely with the development team. His journey at 3CX has given him all the necessary skills and knowledge to lead the product testing team.

Update 3 ALPHA. The Admin Timesaver

Better remote archiving & storage, E911 and Teams syncing. V20 U3 ALPHA presents itself and is ready for try-outs. This release focuses on making the admin’s life easier with improved remote archiving and storage, multi user editing, emergency E911, bi-directional Teams status syncing and more. Read on to find out what’s been added for each feature in this ALPHA. Easier Rem [...]

Update 8A Final

Update 8A Final is released for production following testing over the last 10 days since our update 8A BETA release. It’s our last update to version 18 including the lockdown of SIP Trunks and system extensions, CFD performance improvements, SMS handling of incoming Alphanumeric Sender IDs, and the ability to turn off RPS for on premise installs. Read on for a reminder of what we’ve accomplished.

By |September 6th, 2023|17 Comments

Update 8A BETA

Previously Group Owners and Administrators were able to manage system wide extensions and SIP Trunks - this is no longer possible. Now, only those system extensions and trunks that are part of their group can be managed. If you wish to manage a department specific SIP trunk or system extension you must move it to the group you are part of [...]

Version 18 Update 8 Final - The Recap

Earlier this month we released Version 18 Update 8. Although not affecting all installations it meant that during the investigations Update 8 was temporarily paused. The hotfix for public interface/default gateway installs has now been merged into the revised U8 Final. This blog serves to recap on where we are today and what you may need to do - particularly if you have a subscription due [...]

Hotfix for Public Interface/Default Gateway Installs

The Update 8 issue affecting installations where the Public IP interface is selected as the default interface during installation has been resolved. A hotfix has been rolled out. During the investigations Update 8 was temporarily paused. It’s important to note the following installations were NOT affected: 3CX Hosted - PRO /ENT 3CX FREE & 3CX SMB - Small Business 3CX Self H [...]

PWA: How to never miss a call notification

Auto starting Chrome / Edge to get Push Notifications In this blog, we focus on two actions - push notifications and enabling the option to auto start your PWA app upon sign in, across two different browsers - Chrome or - if you’re using Windows, then Edge. Read on to learn more about what you can expect when using your PWA app with either browser as well as the steps you need [...]