Update 5 Final launch date is now close at hand. With this Release Candidate we’ve updated a number of SIP Trunk templates, improving interoperability as well as fixing minor issues. Watch this space for our Final version coming soon. Template updates and additions Updated Jaguar Networks template Updated template and renamed OpenIP to Dstny Updated E164 in Keyyo Trunk SIP temp [...]
This post ONLY concerns users running 3CX v18 on Raspberry Pi. It DOES NOT refer to users RUNNING THE SBC on Raspberry Pi! Raspberry Pi4 as a PBX There are a number of largely free users running 3CX Phone System V18 on Raspberry Pi4 devices. A few years ago running 3CX on a Raspberry Pi sounded like a good idea. However now, with the advent of inexpensive cloud computing and mo [...]
Beta 2 brings a number of fixes to SMS and WhatsApp configuration: Improved Error messages from WhatsApp to be shown in the Event Log Fixed outbound SMS issues due to case sensitivity Fixed WhatsApp when using the same number for a trunk Reminder: Manage User & Live Chat Settings from the Web Client We are working on bringing a new and streamlined management interface - use [...]
“The cloud” is an instantly recognizable term in today's society. It is no longer something “new”. However, some business owners are just starting to look at solutions for their modernization plans. This involves moving their in-house servers and applications that run on these onto cloud solutions. Partially, the delay is due to many PBX vendors still promoting on-premise voice [...]
3CX Live Chat has made it into Cybernews’ hall of fame as one of the best WordPress plugins. Cybernews.com is a research-based online publication that helps people navigate a safe path through the digital world. With close to 60,000 free WordPress plugins out there, it’s important to pick carefully to avoid website performance and security issues. To help with this, Cybernews h [...]
Contact center managers will always want to have one eye on the here and now, but also on the operation's past days, weeks, and months. This is for many reasons, including evaluating the success of a particular campaign, or amending how processes are followed by the team of agents. Monitoring the success of your contact center can be based on many different factors so let's fin [...]
3CX Version 18 has brought some great improvements to live chat including an updated WordPress plugin. We’ve also moved the customization into the management console and Web Client for StartUP users. We thought this would be a good opportunity to highlight some of the security features of 3CX Live Chat and what mechanisms you can put in place to keep yourself and your visitors [...]
Hot on the heels of our WhatsApp integration feature introduced with Alpha 1 and 2, this Beta now makes 3CX Live Chat a force to be reckoned with. Available on both StartUP and Dedicated, the improved live chat adds styles and features, to boost both the user and agent experience. !IMPORTANT! These improvements are only visible if you install the code on your website without us [...]
Following Update 5 Alpha 1 released on July 29th, Alpha 2 delivers important improvements to our WhatsApp integration as well as SMS support for Skyetel SIP trunks. WhatsApp improvements In Alpha 1 you had to dedicate a number to the WhatsApp trunk. In Alpha 2 it is possible to re-use a number for WhatsApp that is already in use in another trunk. WhatsApp integration limitation [...]
Since our first announcement, our partner base has shown overwhelming interest and excitement in StartUP - which is amazing! Recurring questions have been pouring in, so we found it fit to clarify some points: StartUP - The business accelerator With IT resources at a premium, 3CX now gets your customers set up in less than an hour. StartUP enables the margin to trickle in from [...]
Copyright © 2026