Blog - Page 68

V18 Update 1 Beta 2: Now with Yealink Headset Integrations

Update 1 Beta 2 has been released, adding support for Yealink headsets as well as optimizing the way images are sent. This Beta has been thoroughly tested on Windows operating systems, ensuring bugs and issues are ironed out, prior to the final stable release on Windows, due shortly. Yealink Headset Integration The Web Client now includes integrated support for Yealink headsets [...]

By |September 29th, 2021|93 Comments
Linux Upgrade Aborted - Troubleshooting tips

Overall, the 3CX upgrade script upgrades Linux based customers from Debian 9 with v16 to Debian 10 with v18 with a success rate of 92%. In this blog post, we will cover common solutions for the remaining 8% of cases that failed to upgrade successfully. Take a Backup Before you attempt any software update, take a full backup of your 3CX System and download it off the host runnin [...]

3CX Live Chat Now with Instant Live Calling

Following the release of v18, we have also updated 3CX Live Chat! With this update, website visitors can choose to start a Live Call from the get-go and administrators can track visitor interactions with Google Analytics. Instant Live Call Some customer problems or queries are best resolved via voice. The minimized chat bubble now presents a “Call us” option right at the start [...]

Microsoft Teams Configuration Guides Update

Following partner conversations on our community forum, we have updated our Microsoft Teams integration guide which now includes the steps required to obtain an SSL certificate, as well as adding to our MS Teams FAQ guide. Complexities Simplified If you ask someone if Microsoft is easy to configure, you normally get two answers. For some, it’s a breeze and for others, not so. O [...]

3CX Video Conferencing Overview with Chris Titus

Following his first video review of 3CX, Chris Titus, Tech YouTuber, has given his impression of 3CX Video Conferencing. He outlines how easy it is to create a quick meeting along with scheduling and some of the other cool features included. Features fit for any Enterprise 3CX Video Conferencing is bursting with Enterprise features such as: Attendees join in a browser. No app [...]

By |September 22nd, 2021|Comments Off on 3CX Video Conferencing Overview with Chris Titus
Deploying 3CX Windows Desktop via Windows Terminal Server

Administrators can utilise Windows Terminal Servers to deploy the 3CX Windows Desktop app en-masse, eliminating time-consuming installation and provisioning. How to deploy via Windows Terminal Server With Administrator rights, install the application onto the server via the Control Panel. Here’s how: Open “Control Panel > Programs > Install Application on Remote Desktop…” In the pop-up message click “Yes” [...]

Stay Registered with v18 Android App Beta

V18 Android App Beta has just been released. Now with updated libraries for a more robust and secure application. Try out the new “Keep Active” feature to never lose a call and check out the various enhancements on video conferencing management. Keep Active       With this version, we are introducing a “Keep Active” functionality. Our latest Android client provides the ability [...]

iOS 15-ready 3CX App BETA

An updated 3CX app for iOS, fully compatible with the upcoming iOS 15 is now available for testing. Using the latest SDKs and libraries, this robust and up-to-date application offers increased reliability and responsiveness. Try out the Beta version, for new features including the ability to share data from other applications, and added support for scheduling a video conference [...]

By |September 17th, 2021|13 Comments
V18 Update 1 Beta: Fine-Tuning Teams Integration

Update 1 Beta is available now with improvements to the Microsoft Teams integration. Since its launch 4 weeks ago, it has been installed over 1000 times, providing valuable intel to help us develop new features, tweak existing ones and improve the application even further. With Update 1, when a Teams user rejects a call, the 3CX Forwarding Rules for that user are applied. This [...]

By |September 16th, 2021|45 Comments
Deploying 3CX Windows Desktop via AD Group Policy Object

Administrators can now utilise Active Directory Group Policy Object to deploy 3CX Windows Desktop App. Windows Server must be fully updated to the 2019 edition and users’ terminals should be on Windows 10 with the latest updates installed. How to Deploy in 4 Easy Stages Create a distribution point Create a Group Policy Object Assign an MSI package Install the application to dom [...]