LONDON, UK, 18 NOVEMBER, 2015 – 3CX, developer of next generation software based PBX 3CX Phone System announces that The Blake Group, located in New England, USA has successfully deployed 3CX Phone System. With a pressing need to update their existing legacy phone system with a solution better equipped to handle their customer service needs, Blake decided to move forward with 3CX Phone System for Windows.
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Blake was most concerned with reliable inter-office communication between their remote locations and the ability to carry out damage control by moving operations from one location to another, limiting the possibility of lost calls. After extensive analysis of 3CX Phone System Blake decided to move ahead with with 3CX resulting in one of the largest Bridged 3CX Phone System installations in the United States.
David Birdsey, Executive VP of Operations said:
“The Blake Group has been using 3CX Phone System since February of 2011. We are thrilled that our 3CX Partner, Clarity Technologies Group, LLC has proven to be a company of consummate IT professionals. They have built our bridges, established our call flow, and initiated our IVR’s. With 3CX and custom configurations by Clarity we are able to see each facility we have through live real-time presence. This facilitates better decision making by giving us accurate usage information through the easy to use reporting module. We couldn’t be happier with the 3CX Phone System Management Console and how simple 3CX is to manage.”
About 3CX (www.3cx.com)
3CX is a 100% channel company and is the developer of a software-based and open standards IP PBX which innovates communications and replaces proprietary PBXs. 3CX cuts telco costs and boosts company productivity and mobility.
With integrated WebRTC web conferencing, softphones for Mac and Windows and smartphone clients for Android, iOS and Windows phones, 3CX offers companies a complete Unified Communications package out of the box.
50,000 customers worldwide use 3CX including Boeing, McDonalds, Hugo Boss, Ramada Plaza Antwerp, Harley Davidson, Wilson Sporting Goods and Pepsi. Maintaining its global presence, 3CX has offices in the U.S., U.K., Germany, Hong Kong, South Africa, Russia and Australia. Visit 3CX on Facebook, Twitter and on Google+.
About Clarity Technologies Group, LLC (http://www.claritytg.com)
Founded by Bruce Kreeger, a 30 year Telephony, Security and IT veteran, Clarity’s mission is to assist small to medium businesses, enterprise level clients, and government entities manage and maintain its computer infrastructure, telephone systems, security, and networks. Clarity has thirty employees between offices in New York, New Jersey, Pennsylvania, Florida, and Texas. Clarity is one (1) of only ten (10) 3CX Platinum Level Partners in North America. Clarity assist clients with 1 to 1,000 employees achieve their IT business objectives because Clarity Technologies Group, LLC comprehensively understands the needs and challenges of the marketplace. As a UC solutions provider, Clarity and 3CX focuses on cost savings, management, productivity and mobility, and with 3CX we help our customers to achieve improvements in all four aspects.