A hotfix is available for V18 Beta 1 which includes several bug fixes, including the known audio issues addressed in the V18 Beta release.

In this Hotfix

  • Fixed audio problems in cases where an extension has “Recording” enabled for external calls.
  • Fixed audio recording problems in the case of an IVR or Queue.
  • Fixed audio issues in case invite sent does not contain SDP.
  • Fixed issue with IP Blacklist allowing duplicates in a specific scenario.
  • Fixed issue on export of Audit Log in case where filtering is applied on date/time.
  • Fixed issue on chat search in scenarios of local and bridge extensions.
  • Fixed issue on Standard license not allowing to enable Monitor (Chat Logs & Call Logs)
  • Fixed issue with exception in case that queue manager transfers a live chat message to the agent.
  • Improved early media negotiations.
  • WebClient/Desktop App: Fixed issue on Att. Transfer/Conference/New Call not utilizing the BLF key.
  • WebClient/Desktop App: Fixed issue not listing Voicemail on transfer/att.transfer scenarios.

Install the Hotfix

Click on “Updates” in the Management Console’s Dashboard, select “v18 Hotfix” to install this update on your PBX.

View the complete change log and give us your feedback in our dedicated forum.