Further improvements to contact matching functionality.

The latest release of our iOS application is available to TestFlight members. We have made further improvements to our contact matching functionality, allowing users to receive incoming calls with the full name of any CRM contact - even those that are not yet synced to the 3CX phonebook! Read on to discover more.  

CRM Contact lookup for your incoming calls

Contact name visible in an incoming call

Upon receiving an incoming call, the client will now try to match the number in both your 3CX phonebook and local device contacts, as well as your CRM software of choice. We’ve also further solidified our contact matching algorithms for the 3CX phonebook and local device contacts.

Dialing numbers directly from your keypad will also provide CRM contact matches.

'Note: This feature requires Update 8'

Other Features / Fixes

Further fixes have been applied in Chat listing and Contact searching pages, together with certain inconsistencies between the clients which were synchronized where possible.

View the complete changelog history here.

Join the Beta Testing Team

Become part of the 3CX Beta testing team by joining iOS TestFlight today. Try out the latest iOS Beta update and let us know what you think.

Head over to the Forum for the latest discussion.