cid

  1. ArtR

    3CX for 2x trunks/countries

    Hi All, Testing 3CX to move our company to soon I hope, but wanted to get some input/advice in regards to setting up users Outbound CID as we will use 2x trunks to service 2x countries. I understand we will need to set some outbound rules to ensure the right trunk is used for the number being...

  2. Outbound CID re-formatting

    Hello, I am currently reading through the guide on CID re-formatting and its heavy on inbound formatting but doesnt go into great detail for outbound CID re-formatting. What I am trying to achieve is re-formatting the outbound caller ID so it appears as a local number. Is this possible and...

  3. SIP Trunks that Allow outgoing caller Id to be set via API

    The title is pretty much self expenatory. Du you know any trunks that allow you to spoof your number with your software without having to /imput, register, verify/ the number in their platform?

  4. Caller ID issue - Default not used on SIP trunk per case

    Hello, I am having the following scenario: 3cx_slave ---> Bridge ---> 3cx_master --> SIP Trunk ---> VoIP Provider I have configured a default Caller ID on the 3cx_master's SIP Trunk with the VoIP Provider, which is expected to be added in the SIP From Header, when 3cx_master makes outgoing...

  5. CID, Format Ring Group Name

    Running on v15.5 The CID shows the following: Ringing From +16195551212:For. +16199284249 For. Is the truncated name of the ring group, "Forgotten Barrel" What I want: Ringing From: (619) 555-1212 Call for Forgotten Barrel Is this possible? Thanks much, ~Dave

  6. Multiple Inbound Caller ID Prefixes

    We are having a small issue with caller ID prefixing where a call is getting multiple prefixes added to the CID as it passes through our Inbound Rules, Ring Groups and Queues. For example, a call comes in via a particular Inbound Rule named ‘My DID’ and then passes to a Ring Group called ‘My...
    • Matt Campbell
    • Thread
    • caller id; inbound cid did display inbound caller id inbound rulename prefix queue queue caller id ring group caller id ring groups
    • Replies: 2
    • Forum: Phone System / PBX

  7. Replacing +44 with 0

    We are UK based and trialling 3CX as an alternative to our normal pbxs. Our SIP provider presents the incoming calls in the format +441234567890. I want to replace this with 01234567890. I have put this on the Incoming CID rewrite options on the trunk Source +44(XXXXXXXXX)(.*) Replace...

  8. Strip "+1" from inbound caller ID number

    I'm using 3CX 15.5 and had the following question: Is there a way to strip the "+1" from an inbound caller ID? The issue and reason for this is when an inbound call comes in it comes in as +1XXXYYYZZZZ (where X=area code and Y and Z's are the tel number) and when you try to send that back to...

  9. Solved SPA3000 PSTN CID Problem

    Hello, I have a Linksys SPA3000 Gateway to be the SIP-PSTN trunk. I registered it to 3CX and everthing works perfect, but the Caller ID! When somebody calls SPA3000 acqires the CID info perfectly from the land line. But if the configurations are to be sending it to 3CX, everthing collapses. It...
  10. tastycoders

    Solved Group set to use 2nd Trunk showing CID for 1st Trunk

    Hi! I have something odd occurring. I have two trunk setup to be used separately for two groups for both inbound and outbound calling. Trunk1 - CID *9091 Trunk 2 - CID *0188 Group1 inbound and outbound rules to use Trunk1 Group2 inbound and outbound rules to use Trunk2 I have no issues with...
  11. Kai Krakow

    SIP Trunk: Rewrite schema of both caller orig ID and called dst ID

    Given the following use case: A company runs multiple sub companies through a single SIP trunk. Some extensions or ranges of extensions are dedicated to specific sub companies. Incoming calls are prefixed depending on which sub company was called. Outgoing calls use the same prefixes to...
    • Kai Krakow
    • Thread
    • cid did numbers rewrite trunk
    • Replies: 6
    • Forum: Server

  12. Help with CID rules please

    Hi there, I have 3CX Pro v15 and a Beronet SIP gateway that interfaces with our local, beloved, state-owned and only supplier of telecommunications, PSTN company X.... I'm trying to get Inbound CID rules working, either on trunk level or extension (I really don't mind which), however because...

  13. Solved Caller ID on Deskphone

    Hello all, I'm rather new to 3CX and looking into an issue with our Deskphones. When an external number is called that is linked to an Extension. our Desk phones only show the Inbound rule name. When I'm looking in my 3CX phoneclient it shows the External Number + Inbound Rule Name. We are...
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