cloud

  1. Need help on upgrading to new Version

    hi there, I am had been using 3CX 3 years ago. Due to lack of maintenance, my system is still in V12, which the system was installed on a local computer (not in cloud). Here sre my questions, I remember I had purchased a 8-sim version with permanent license. But today when I look into...
  2. Andi Moser

    Cloud Management Console for multiple 3CX cloud installations

    3CX says in some posts that a cloud management console is being developed to replace the no longer available multi-tenant version. More and more systems are entering the private cloud and managing multiple systems in one console is a must nowadays. This console has been promised for a long time.
  3. Buy Cloud

    When you buy a 3CX license, is the cloud included in the license? Now i'm using an account on Google Cloud for hosting my 3CX.
  4. mukkacow

    Solved Moving from "Google VM" to "Vultr" suggestions

    Hello! I've been testing my 3CX Pro for a few months on Google Cloud VM (g1-small) and it's working great. Looking around the forum I've read that some of you are using 3CX on Vultr so I wanted to try them and I have installed a 3CX TRIAL on a VM (1 vCore / 1GB / 25 GB SSD) for $10/month...
  5. Solved Ring time before going to VM on 3cx cloud

    Hello, How can i increase the number of rings before it goes into VM on pbx express ? Atm only option I have under extension is "enable voicemail ". This is for external calls Any help would be appreciated. Thank you
  6. 3CX cloud express licensing

    Hello, We are an IT company and looking to move 8 different customers onto 3cx cloud. Approx 8-12 extensions each with 3 year contracts on each customer. Is it best to get an annual license or perpetual ? Can an annual or perpetual license be transferred to another customer if necessary ? Any...
  7. Audio issues & General advice

    Hi We have implemented 3CX for a customer who is all of a sudden having audio issues. The caller can't hear the speaker but work the other way round. If a call comes in and works fine, when transferred we have same issues. On a T49 which is non supported but works fine as SIP extension, all...
  8. DNS resolution modification

    Hello 3CX implementers, I created a 3CX PBX in my cloud using the automatic system, I associated the PBX to a DNS name, but the IP of the server was modified, so, how can I update that record that was automatically created. Thanks and regards... Bryan Valverde
  9. Detecting handsets when using 3CX in the cloud

    We've got a local 3CX server and are now experimenting with 3CX on a remote server. Locally, phones are discovered by 3CX and can be assigned to an extension. However, remotely, since the phones are the wrong side of the router, they won't be discovered. What's the 3CX cloud way of discovering...
  10. Cloud Installation w/ Cisco SPA Phones

    We've had for many years now an on-premises 3CX installation with Cisco SPA525G2 phones. I now want the server to be cloud hosted with a provider like Amazon or OVH. Can I do this with my Cisco phones? Do I need to install the SBC and update the proxy settings on the phones? On one hand, 3CX...
  11. Does 3CX V15 works with Twilio?

    Hi guys. Totally new to 3CX, my apologies for any crazy question. Im trying to set up 3CX trial with a Twilio Trunk (the Trunk is also a trial, but supposed to be functional) Does 3CX V15 works with Twilio? I cant find it on the list of approved trunks, but I see some online post from people...
  12. Can't access my cloud PBX

    I can not get access to my cloud base PBX first i thought is internet issues from my end but for over five days now both my mobile phone and IP phones cannot either. what might be the issue? I need help.