m365

  1. Arthur.b

    M365 - How to Sync users without "Sync user account details" option ?

    Hi, We are running an on-premise 3CX instance with 115 extensions. We have Microsoft 365 synchronization enabled to allow for SSO. During the initial deployment, we enabled the 'Sync user account details' option. We later disabled it so we could manually edit first and last names directly...
  2. M365 Integration/Permissions Question

    What are the minimum M365/Entra permissions required for the 3CX<->M365 integration to function? We're currently synced using a user with Global Admin privileges in M365. We're currently hardening our security, and really only want 3CX to give it the minimum permissions needed for full...
  3. Unable to click configure

    We recently migrated from a local to hosted 3cx deployment (backup restored). Everything is going ok except I'm unable to click the configure M365 button under integrations. It simply doesn't do anything. I tried multiple browsers. Any ideas?
  4. 3CX MS 365 Wizard fails "Consent for application... service principal name is already present for tenant..."

    Howdy, Got an ongoing issue when trying to connect 3CX Version 20.0 Update 7 on-prem debian ISO to our M365 tenant. Running the "Connect 3CX Phone System to Microsoft 365" Wizard constantly results in an error like the following ServerError: invalid_client: AADSTS650051: Consent action for...
  5. lancerichards

    M365 User Sync - Schedule / Force

    Hi All, I have a system where we have enabled M365 for user sync / SSO. The issue we are facing is that the refresh of the user does not seem to be happening and we are not seeing user updates. I have disabled "Sync Microsoft 365 Users", done a service restart, then re-enabled - still no user...
  6. M365 need to be Authorize every other week

    Hi I have a problem with the M365 sync in my 3CX. I had the syncronisation configured and everything works perferct. The presence for all users changes both ways, everytime a change is made in Teams or 3CX. After a week or so, the syncronisation seems to stop, but only one way. The Teams to...
  7. 3CX M365 new account provisioning schedule

    We have been using the 3CX M365 integration for a while now and it is working well. One issue we have run into of late is user provisioning for accounts that are created in M365 that are disabled in M365. Through automation, new user M365 accounts are automatically created and are set to...
  8. Unlinking M365 Account from 100 System Owner

    I used the default '100 - System Owner' user to do my testing before deciding to switch our company over to 3CX. Now I am in the process of setting up the full company and my email needs to be associated with my normal '205' extension. I have the M365 Integration working and I had tested this...
  9. 3cx Version 20 with m365 sync, there is no clear path on how to set a custom extension and then sync the m365 user

    Hello everyone, I hope you’re doing well. We need to migrate from an old PBX to 3CX, each user has a specific phone extension. We’ve successfully deployed 3CX v20 Enterprise on Azure with Microsoft 365 integration. The 3CX dashboard reports that the firewall configuration is OK, and M365 sync...
  10. M365 Sync Users with Groups

    We would like the ability to sync users based on their group memberships, as manually adding or removing users is not efficient or scalable. Additionally, having the option to assign extension numbers to users based on their group (e.g., department or location) would streamline the process and...
  11. Can't SSO with M365 after upgrade to V20?

    Hi After we've upgraded to V20, our users can't sign in with Microsoft anymore - we had no problem in V18, When they sign in, they are just redirected to 3CX login screen again. Conosole says 401 (unauthorized). I've tried reconfigure M365 integration and 3CX says "Status OK. Real Time...
  12. M365 Sync Only - Unsorted and Unsortable

    Good Day, We only sync some users to M365 with 3CX, however the Sync Users -> Sync Only list appears to be in random order with no way to sort or filter it. If we want to remove one user we have to go through 12 pages of entries reading each one to find the user to remove. Does anyone have any...
  13. Group or Department named "Azure AD"

    In a v18u9a system, we have a Group named "Azure AD." This Group appears as a Department when the v18 backup is restored into a v20 system as part of a migration. I was told by the previous 3CX admin that this v18 Group was automatically created when we performed the M365 integration and when...
  14. nicolasGa

    Hide Contacts To A User

    Hi, It would be nice to be able to hide the contacts (all the menu) or just one of the categories (Entreprise, M365...) Thx,
  15. Sync the Titel from M365 to 3CX Extensions

    A Customer complains, that the titel like "Dr." (which is part of the AD User Settings) are not synced to the 3CX Extension. We request to add this vaue to the Extension Settings.
  16. M365 user sync issue

    We created a new M365 user yesterday and noticed the synchronized 3CX user was missing the email address. Created a new Microsoft 365 user this morning to test and that one hasn't synchronized at all. Admin -> Integrations -> M365 reports 'Status OK. Real-Time Notifications from 3CX to...
  17. themotes

    M365 Integration Not Fully Working Version 20.0 Update 2 (Build 688 Alpha)

    I have deployed a net new HA cluster to test the multi-company settings. I have setup the M365 integration and get good results on the setup, any reconfiguration attempts, and can use SharePoint for backup. However, user sync is not working. I'm happy to walk the logs/troubleshoot but am unable...
  18. When does Synced with Microsoft 265 column get populated for a user? When does the user get added to the group Azure AD?

    Running v18 Update 8, Build 939 Enterprise 128sc. We're upgrading to v20 soon but have some logistical issues to be dealt with first. I inherited the admin of this system from the previous admin that left abruptly. I have in my handoff notes that once a user synced with Microsoft 365, two...
  19. Reuse Extension Number when syncing users

    Hi Guys, I have a customer who has gone through over 20 users over the last year. We have M365 integration for single sign-on and everything works fine. The issue is they started from extension 701 with 60 users. But have gone through 20 staff in the last year. The extension numbers increment...
  20. AD User Properties IP Phone

    Is it possible to have 3CX assign extension based on the IP Phone field from the telephone tab of AD User Property? I have the M365 Integration (configured correctly, I think), and am able to see the users assigned IP Phone when I attempt to import System->Phonebook->M365. Any help is greatly...