v18

  1. Svanur

    Solved Storing recordings v18

    We've got a customer that's not excited about paying 300$ for a google cloud to store his recordings. He's got Azure, Sharepoint, O365 cloud services, would they be able to store their recordings there?
  2. Update auf V20 schlägt fehl

    Hallo Zusammen, ich habe 4 3CX Systeme virtualisiert in einem Netz. Bei 3 von 4 ist das Update innerhalb kürzester Zeit (Sekunden) fehlgeschlagen, mit der Fehlermeldung Debian-Update fehlgeschlagen. Weiß jemand woran das liegen kann?
  3. JoshWS

    Duplicate emails on v20

    Hi, we have configured a night and day dummy extensions with the same email, so that we can have a different Voicemail messages. This was fine in v18, however we have just upgraded the system to v20 and it says you cannot have duplicate extensions with the same email. Will this still work as it...
  4. V18 latest Windows Installer

    Hi, as the title says I am looking for the latest V18 installer for windows. I am moving a 3cx to a different VM and the latest installer I could find was 18.20 something, but during the installation, when I try to upload a backup, the oldest backup the customer has is 18.23 and I'm getting an...
  5. V18 on Windows, problems with restarts

    I've been noticing that after a disruption 3CX doesn't seem to come back up without some messing around. Today I discovered that the NGINX service hadn't started even after several hours. I've changed it to "delayed start", and I think that might have fixed it, but the delay seems ludicrously...
  6. v18 End of Support date?

    Hello All, I got a notice from 3cx that all the hosted systems should be upgraded but i am wondering what the process is to upgrade a windows based install to V20, Should we deploy new VM and restore a backup from V18? Is there an End of Support date for V18 on prem?
  7. User unable to receive calls on android

    Hi, We have a user that is unable to receive calls on the 3CX app for Android. The phone is a Samsung Galaxy S23. The device is up to date with Android updates. Push notifications are enabled. The only way to get the app to work is to go into the app settings on the phone and delete all the...
  8. Solved Failed to send APNS PUSH to device iPhone15

    Hello everyone . For a few days, I've been experiencing issues with push notifications on iOS with a 3CX version 18. The message is : Failed to send APNS PUSH to device iPhone15,3iPhone(Ext.XXX). Internal exception occured: The request was canceled due to the configured HttpClient.Timeout of 100...
  9. O365 Integration broken after v20 upgrade?

    I had a v18 server (hosted by 3cx) configured, using O365 as both my 3CX email provider and user login authentication. Yesterday I decided to bite the bullet and upgrade to v20. I confirmed that I had an owner account (I have two, both that have worked and successfully logged in using the O365...
  10. Grandstream 2130 new firmware 1.0.11.74, provisioning resetted phone does not work

    Hi Are there more than me who have problem with the Grandtream 2130 after the last upgrade of v18.0 (Build 23)? I use Grandstream 2130 and have tried with FW v1.0.9.135 and the latest v1.0.11.74. and both fails initial provisioning after phone reset. It was working fine in previous v18...
  11. FXO gateway with "hosted by 3CX"

    Hi. Looking for a way to add an fxo on a v20 instance, I was searching for a way to do it and found in a forum post that: Is that means that we cannot use a Grandstream GXW4104 FXO with a v18 or a v20 installation hosted by 3CX, or that you have to do those 2 things only if you are not hosted...
  12. Naming Physical Phones

    Hi, I have a total of 8 phones assigned to my extension with 2 on each of my desks. When opening the App it asks me which phone and I have to guess the IP. Would be really nice if I could name the phone so NY Office Desk Left or FL Home Desk right so I could easily select. Is this possible...
  13. v18 Templates

    Where are v18 Templates stored?
  14. v20 Installation (Linux VM on Synology NAS) freezes

    Hello there, i try to install the v20 version as the automatic upgrade from v18 didnt work (and i dont know if and how to rescue that one). So i created a new Linux-VM and did install via manual from 3CX Website. It did go until the screen with "/dev/sda1: clean, 34303/3219456 files...
  15. v20 compatibility for v18 Callflow-Apps

    I'm wondering about v18 callflow-app compatibility in the upcoming v20 PBX release I'm using callflow-apps quite extensively and I'm wondering whether my v18 apps will work out of the box with the upcoming v20 release. Are there any known issues which will need to be worked around ? I...
  16. V18 update cisco spa provisioning missing from "add phone" list

    Hello, I am currently swapping out older cisco spa phones with new yealink models that are supported, however I did have a quick question. After upgrading to V18 from V16 i noticed that the cisco spa no longer shows up int he drop down list when adding a new phone. I did notice that on the cisco...
  17. Rolteus

    v18 Update 5 "out of date"

    I received an email today about v18 Update 5 is required by November 30th. When I go to updates it says "out of date". Not sure if I should apply? If this is the required update why is it out of date?
  18. 3CX Phone for Windows

    Hello, we are in the process of updating our 3CX version to v18 and would like to know what does legacy mean in the context of the 3CX Phone for Windows application? Will it remain compatible with 3CX v18 but will not recieve any updates or will it stop working at a certain point in the future...
  19. 3CX upgrade from Debian 9 to 10 failed

    Hey guys, We tried to upgrade our on-prem 3CX from debian 9 to 10 and it failed. Attached log file where the update failed, can you please help parsing this information and what steps I could take next? Thank you
  20. Need a Logout & Login via Desktop App

    Unless I am missing a place to do this, there seems to be a major hiccup in the desktop app... It seems as though the only way to login a new user is via a web-browser and you cannot log out a user in a desktop app (to have no user logged-in). That is an oddly disparted flow. Simply adding a...